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  1. #1
    Join Date
    Jan 2007
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    England
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    Default Problem changing delivery address

    Hello, we develop the site: footprintsglasgow.co.uk and have been informed by one of our customers the following:

    I've tried to purchase a wild country trisar tent online - but when I
    attempt to change the delivery address (so it differs from the billing
    address)it defaults to the shop homepage.

    Anyone know if this is a known bug? An easy fix? thanks.

  2. #2
    Join Date
    Jan 2007
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    Default Re: Problem changing delivery address

    Ah a bit more info, its basically on this page:

    Final Step
    - continue to confirm your order. Thank you!

    if you click the EDIT button for the delivery address it just links you back to the home page.

    Where can i change that link? and what is the url to change it to?

    thanks

  3. #3
    Join Date
    Jan 2004
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    Default Re: Problem changing delivery address

    What version of Zen Cart?
    What addons do you have installed?
    Do you have an SEO module enabled? If so, does it function differently if you disable the module?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
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    Default Re: Problem changing delivery address

    Quote Originally Posted by DrByte View Post
    What version of Zen Cart?
    What addons do you have installed?
    Do you have an SEO module enabled? If so, does it function differently if you disable the module?
    thanks for the reply :)

    1.3.6
    Well, nothing that i would expect to effect this area. The url on the edit button for the shipping address field just says <a href="">
    We dont use a SEO module.

  5. #5
    Join Date
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    Default Re: Problem changing delivery address

    hate to double post but i also notice that the delete button in the personal address book page does not display.

    hm anyone any idea whats going on?

  6. #6
    Join Date
    Jan 2004
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    66,446
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    Default Re: Problem changing delivery address

    Which payment and shipping modules are being used in this transaction?
    What template are you using?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
    Join Date
    Jan 2007
    Location
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    Posts
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    Default Re: Problem changing delivery address

    Which payment and shipping modules are being used in this transaction?

    Paypal
    Zone Rates

    What template are you using?

    Classic Contemporary Green (default)

 

 

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