Slow Site

[mthem2003]

My site now is beyond slow!! it takes 20 second to load a product page .

I tried to contact godaddy and they said no issues from their side?

can anyone please advise me on how i can fix the problem?

www.thepurseworld.com

[Merlinpa1969]

can you turn on the switch in the admin that will display parse times

Admin->Configuration->Logging

[mthem2003]

done.. what does it do though?

[DrByte]

Turn off "Store Page Parse Time", and turn ON "Display Page Parse Time"

Then look on your site, in the footer ... if your template hasn't been tampered with, you should see some statistics about how long it took to build the page and talk to the database.

[mthem2003]

I have done that.

but how can i know what is actually slowing down to fix the issue ?

[Get Em Fast]

I have done that.

but how can i know what is actually slowing down to fix the issue ?

The load time isn't THAT bad:

Connection Rate	Download Time
14.4K 	218.74 seconds
28.8K 	111.87 seconds
33.6K 	96.60 seconds
56K 	59.96 seconds
ISDN 128K 	21.83 seconds
T1 1.44Mbps 	6.46 seconds

You can go HERE and see the speed report for your site. Pay close attention to the bottom of the page. It will give you a great deal of information about anything that slows your site down, and tips on what to do to fix these issues.
Hope this helps.

[DrByte]

Parse Time: 0.290 - Number of Queries: 86 - Query Time: 0.0766816908112
Parse Time: 0.288 - Number of Queries: 100 - Query Time: 0.0687398138275
Parse Time: 0.690 - Number of Queries: 193 - Query Time: 0.116967580963 (on a product)
Parse Time: 0.759 - Number of Queries: 209 - Query Time: 0.0983346674042
Parse Time: 0.508 - Number of Queries: 136 - Query Time: 0.0810130088196
Parse Time: 0.290 - Number of Queries: 78 - Query Time: 0.0510682418518
Parse Time: 2.124 - Number of Queries: 513 - Query Time: 0.719797956299 (All Products page)
Parse Time: 13.075 - Number of Queries: 513 - Query Time: 7.31642122157 (All products, page 2)
Parse Time: 10.349 - Number of Queries: 513 - Query Time: 5.16953373636 (All products, page 3)
Parse Time: 1.330 - Number of Queries: 513 - Query Time: 0.268626236816 (All products, page 4)
Parse Time: 1.457 - Number of Queries: 513 - Query Time: 0.303080993423 (All products, page 5)
Parse Time: 4.504 - Number of Queries: 213 - Query Time: 1.54430867732 (on a product)
Parse Time: 14.750 - Number of Queries: 192 - Query Time: 4.7538081226 (add second item to cart)
Parse Time: 0.762 - Number of Queries: 215 - Query Time: 0.108870370667 (on a product)
Parse Time: 6.278 - Number of Queries: 249 - Query Time: 2.98983435551 (add 3rd item to cart)
Parse Time: 11.335 - Number of Queries: 261 - Query Time: 4.33027916937 (specials page)
Parse Time: 0.463 - Number of Queries: 81 - Query Time: 0.0602936174622
Parse Time: 0.242 - Number of Queries: 81 - Query Time: 0.0635035597534

For the most part, your slow responses appear to be occurring when the database is responding slowly.
Some other times the page is slow to process likely due to the large size of the content on the page.
Other times it's slow while the server processes the data received back from the database.

The slower times can be frustrating, but I suspect it's mostly a result of the busy-ness of the server you're sharing with hundreds of other hosting accounts whose sites are busy doing other things at the same time as you and your customers are trying to shop.
There's not much you can do about the intermittent slowdowns, other than move to a server that's tuned more efficiently and is loaded with fewer other customers.
You may pay slightly more for hosting if there are fewer customers sharing the same server ... but you should experience fewer bottlenecks vs what you have right now.

[mthem2003]

Thank you all for your replies.. i guess it is time to leave godaddy and go to a zencart certified hosting...

I checked the hosting list.. but which one do you recommend that don't put a lot of users on the same server?

WHAT is the BEST hosting company of all the list??

thank you

[mthem2003]

quick question: which of the hosting companies will allow me to store credit card information so that i can process then offline?

thanks

[Ajeh]

quick question: which of the hosting companies will allow me to store credit card information so that i can process then offline?

thanks

No one in their right mind would want to assist you in storing credit card information on their server ... good way to help hackers buy new toys, cars and shoes ...