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  1. #1
    Join Date
    Mar 2005
    Location
    North Texas
    Posts
    464
    Plugin Contributions
    0

    Default Shipping Not Recorded On Invoice

    A customer purchased 6 items and they had seperate shipping charges. The shipping did not appear on the invoice or details so the customer paid through PayPal and the total was for the product only. This is the first time this has happened. I only offer free shipping for over $300 and the order was for $51.70. The shipping has always showed up. I haven't made any changes so what could have suddenly changed?
    Smurf
    Sterling Estate Sales
    Over 6,000 new and gently used items

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Shipping Not Recorded On Invoice

    What Shipping Methods are you using?

    What version of Zen Cart?

    Clean install or an Upgrade?

    What PayPal method are you using?

    Have you tried to recreate this order to see what happens?
    Linda McGrath
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