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  1. #1
    Join Date
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    Default Handling Customized Documents for Download

    I'm trying to figure out if ZenCart can enable what I want to do with my business:

    I want my customers to order products/services where the deliverable is a customized document for each order. The document won't exist until *after* the customer orders/pays, so what I need to know is how I would upload the document to the site so that the customer (and *only* the customer who ordered that document) can download the document.

    Alternatively, I could email the document, but I'd like to enable a situation where customers can come back to the site and download any document that they have purchased in the past.

    Can ZenCart enable this?

    Thanks,
    Jim (prospective ZenCart fan)

  2. #2
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    Default Re: Handling Customized Documents for Download

    Payment setting should be pending, then customer cannot
    download until you authorise...before you do that, under attributes,
    add the document file to correct product customer has paid for.

  3. #3
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    Default Re: Handling Customized Documents for Download

    Quote Originally Posted by misty View Post
    under attributes, add the document file to correct product customer has paid for.
    How would that route the customer to only the custom document that s/he has paid for?

    I don't mean to be dense, and I do appreciate the guidance, but I just want to make sure I've described my need:

    • Customer A orders a custom copy of Report 1.
    • Customer B orders a custom copy of Report 1.
    • I upload two distinct documents: Report 1 for Customer A and Report 1 for Customer B.
    • Customer A is not allowed to see the Report 1 for Customer B, and vice versa.
    • I don't actually change the product called Report 1. But I do have multiple, unique instances of that product, all of which need to be matched to unique customers.


    Does the solution you described accomplish that? ..., because it doesn't sound like it to an admitted total noob.

    Thanks,
    Jim

  4. #4
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    Default Re: Handling Customized Documents for Download

    But I do have multiple, unique instances of that product, all of which need to be matched to unique customers.
    Then each document would need to be seperate product, having its own unique downloadable file.

  5. #5
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    Default Re: Handling Customized Documents for Download

    Quote Originally Posted by misty View Post
    Then each document would need to be seperate product, having its own unique downloadable file.
    OK, thanks anyway.

 

 

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