Need Help Setting Up Email

[gsdcypher]

Hi,

I just moved to a new host (Blue Host). I need help setting up email properly in Zen Cart on Blue Host so that it sends out orders, confirmations, newsletters, etc.

I've tried a couple of different settings and I've made a mess of things. Does anyone know the proper email settings in Zen Cart for Blue Host?

Thanks.

[FatGuyinAZ]

Have you checked out this link yet?

http://helpdesk.bluehost.com/kb/inde...d_id=2&root=26

[mamasylvia]

I use Blue Host too and it was pretty straightforward. Under Admin - Configuration - Email options I set SMTP Email account mailbox to [email protected], password to the one I assigned to that Emailbox when I set it up on Blue Host's control panel, Mail Host is mail.SteigerFamily.com, and server port is 25. Then I just put in my Email addy for the copy-of and notifications options I wanted and it has worked fine. I do have Email Admin format set to TEXT, I don't know if that makes a difference or not.

[gsdcypher]

Thanks for the replies. This is the error I get after configuring my zen cart for smtp:

Email Error: SMTP Error: Could not connect to SMTP host.

[mamasylvia]

First, has your site actually moved to Blue Host yet or is it still in process?

Second, do you have a mailbox set up on Blue Host for whatever address you put in as SMTP Email Account Mailbox? Does the password entered into ZC for this mailbox match exactly (including case) what you entered for the mailbox in BlueHost? I'm not trying to be patronizing, I just know I've been caught more times than I want to admit being just a little careless and mistyping something. Try logging into the mailbox itself to check the Email address and password.

If your site is in the process of moving (and it can take a week for all the pointers to get caught up), just wait and re-check after a week. If correcting the above doesn't fix it, you probably need to call Blue Host tech support. (They really do have live tech help around the clock, I called last weekend at 1am Sunday morning and got a wonderful tech who fixed me right up!)