Access to my Customers and Orders broken after installing a mod

[iheartguts]

Hi,

I was trying to install a new bit of code (the "how did you hear about us?" thing) into my Zencart system and like an idiot forgot to back it up first. It didn't work and I couldn't access orders and customers. So I reinstalled the shop/admin/customers.php and shop/admin/orders.php files, but now all my customer/order info is lost. Now I get the following error:

Fatal error: Call to undefined function zen_get_orders_comments() in /shop/admin/orders.php on line 802

I contacted my host about retrieving the info -- is that all I can do, or is there some other fancy way to retrieve the info? Thanks in advance.

[iheartguts]

just to add infor, first i got this error:

Parse error: syntax error, unexpected T_CASE in /home/iheartgu/public_html/shop/admin/orders.php on line 195

then after reloading a fresh orders.php, got the error listed above...

Fatal error: Call to undefined function zen_get_customers_address_book() in shop/admin/customers.php on line 1120

[iheartguts]

and line 195 is this:

case 'doRefund':

[barco57]

you probably haven't lost the customer info or the orders as they are stored in the database.

[iheartguts]

good news! how do i retrieve the info?

[DrByte]

Fatal error: Call to undefined function zen_get_customers_address_book() in shop/admin/customers.php on line 1120

That means you're using an older version of the /admin/includes/functions/functions_general.php file.

Perhaps your addon contains an old version and isn't doing you any favors .... you'll have to manually merge its customizations into your correct original copy of the file.

[iheartguts]

hmm, i replaced that file (although in the latest zc version that file was inclues/functions not admin/includes/functions -- maybe this is also a source of trouble?) and now i get this error:

Parse error: syntax error, unexpected T_CASE in /home/iheartgu/public_html/shop/admin/orders.php on line 195

i don't even care about the new module anymore, just want to get my orders back. thank you so much for your help, you rock!

[DrByte]

That means you're using an older version of the /admin/includes/functions/functions_general.php file.

hmm, i replaced that file (although in the latest zc version that file was inclues/functions not admin/includes/functions -- maybe this is also a source of trouble?)

Sorry - typo on my part.
I should have said: /admin/includes/functions/general.php

[DrByte]

Parse error: syntax error, unexpected T_CASE in /home/iheartgu/public_html/shop/admin/orders.php on line 195

Um ... well ... it means that your /shop/admin/orders.php is bad.
Again, putting back the original one using the backups you have from before making your changes would normally solve that problem.

When you added that contribution, did it add any "new" files that you haven't also removed?

[iheartguts]

right, right, of course i need to remove the "new" files frm the module. so, like an idiot i committed the cardinal sin of not backing up the original before trying to install the module. very very dumb. so how can i get the orders.php back without wrecking orders that have come in the meantime (i'm not really clear on how this whole thing works, so forgive my stupid questions)? i can get a day-old backup from my hosts, but someone wrote something about the info being stored in the database (but i have no idea how to get access to the database -- again, forgive my fuzziness on this). thank you thank you!