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  1. #1
    Join Date
    Aug 2006
    Posts
    60
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    Default Can not create account

    Ok... I was hoping to figure out this one on my own, but i'm stumped.

    I have ver 1.3.8a as i am completely reinstalling due to a server move.

    I have re-installed all the modules i had previously, will list them below.

    I was setting up a test account to check everything before adding all the products to the database, and came up with the following:

    After completing the registration form and clicking "submit" all i get is a blank page. title says "create_account.php"....



    I have been working on figuring this one out for 2 days now.... I'm coming up blank...



    Any help on this one would be greatly appreciated.

    Rob


    List of mods:

    add phone number to contact us
    confirm email address entry
    contact us add subject
    delivery
    dhl
    edit cart 1.1
    edit orders
    fedex
    invoice 1.3
    order steps 1.3
    price list 1.08
    profit margin calculator
    recover cart sales
    return authorization
    tax exemption status
    ty package tracker
    western union
    zen sales report
    Last edited by rkeppert; 28 Mar 2008 at 07:18 PM. Reason: forgot a module

  2. #2
    Join Date
    Jun 2003
    Posts
    33,721
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    0

    Default Re: Can not create account

    Double check any contribs that altered the create account page?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    Aug 2006
    Posts
    60
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    0

    Default Re: Can not create account

    Quote Originally Posted by Kim View Post
    Double check any contribs that altered the create account page?
    I did that... the only one that i see that would do that is the e-mail validation and all the changes that i made are correct, according to the file (the same one I had on the old server)

  4. #4

    Default Re: Can not create account

    Quote Originally Posted by rkeppert View Post
    I did that... the only one that i see that would do that is the e-mail validation and all the changes that i made are correct, according to the file (the same one I had on the old server)
    were you using 1.3.8a on the old server?


    uninstall the Email mod and see if it changes

  5. #5
    Join Date
    Aug 2006
    Posts
    60
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    0

    Default Re: Can not create account

    yes i was using 1.3.8 on the old server, and everything on the new server is the same as the old...

    i removed the confirm e-mail address mod and now the registration works....

    now i have a problem with the return aurhorization mod... when i click on the returns link it shows the page but no fields or information... only says:

    HOME: NAVBAR_TITLE

  6. #6
    Join Date
    Aug 2006
    Posts
    60
    Plugin Contributions
    0

    Default Re: Can not create account

    BTW, under ADMIN > CONFIGURATION > RETURN AUTHORIZATION

    I have the options page with the 5 settings, and everything is set up there, however the page still only shows what is in my last post

  7. #7
    Join Date
    Aug 2006
    Posts
    60
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    0

    Default Re: Can not create account

    also i just downloaded and installed return authorization 2.2.2 and still have the same issue...

 

 

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