In my opinion, this is needed for anyone who has their shops configured with 'www' in the configure files as opposed to just 'mydomain.com'.

This is needed because if someone accesses the site without typing/including 'www', there will be many issues.

You can't properly use paypal express checkout. When you come back, a session expired error is received and all items from the cart will be gone.

With GC is not much of an issue, but if you click on edit order, which should return you to the shopping cart contents, it will be empty.

There will also be log in issues. And you don't really want customer to copy and paste links with zenids


I never noticed this issue until I set up a new store recently. The reason I never noticed this before is because I always accessed the other store using a bookmark, which had 'www' in the address.
I noticed this on the new store because I typed the address directly and did not include 'www' (who types that anyway).


I have everything configured correctly. This is not a particular problem occurring with my store. The zenid issue, and the associated problems, occur with any ZC store configured with 'www' in the configure.php files.

I have checked many ZC stores from the showcase section and they all show this. You can even reproduce the persistent zenid issue with the zen-cart.com site itself as mentioned on the first post.