Eway Mod has stopped functioning properly

[xman888]

Hello,

All of a sudden, the Eway 2.2 Mod (the readme says 2.1) has stopped functioning properly on the checkout_payment page.

As I do not have any other payment modules installed, on this page it says:

Sorry, we are not accepting payments from your region at this time.

If I install another payment module, that particular module does show up on the checkout_payment page, and it doesn't say the message above. Ie It is as if the Eway Mod isn't installed.

I actually have the Eway Mod installed on 2 different sites, and they were both originally working until I checked them today.

I have freeshipper installed:

Enable Free Shipping
True

Free Shipping Cost
0.00

Handling Fee
0

Tax Class
--none--

Shipping Zone
--none--

Sort Order
0

and Free Shipping Options installed:

Enable Free Options Shipping
True

Shipping Cost
0.00

Handling Fee
0

Total >=
200.00

Total <=


Weight >=


Weight <=
0

Item Count >=


Item Count <=


Tax Class
--none--

Tax Basis
Shipping

Shipping Zone
--none--

Sort Order
1

and Eway installed:


Enable eWay Module
True

eWay Customer ID
******** (removed)

Transaction Mode
Live

Enable CVN
True

Enable eWay Beagle
False

Enable Database Storage
False

Sort order of display.
0

Payment Zone
--none--

Set Order Status
default

Does anyone know of a fix for this?

Also, if anyone has been using Eway, have you checked your cart lately to see if it is showing on the checkout_payment page?

As I said above, my 2 sites were working, and I haven't changed anything since. I simply checked one today, and saw the error, then checked the other, and it showed the same thing.

Any help would be greatly appreciated.

Kind regards,
Anthony

[madamsplash]

I seem to be having the same problem... Although mine works when I switch the transaction mode to test but doesn't seem to work when I set it to live

[madamsplash]

I tried removing the version of eway that I was using (from the top of the list at: http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=742) and replaced it with the eway module recommended by the eway website: http://www.zen-cart.com/archived_contributions/payment/eway_xml.zip
...and now it seems to be working fine in live mode

[xman888]

Hello,

I hadn't actually set up my zen-cart to work with SSL with Eway.

As soon as I did that, it was fine:

Download shop/includes/configure.php
Modify line 17,18 (adding a www each time)
define('HTTP_SERVER', 'http://www.domain.com);
define('HTTPS_SERVER', 'https://www.domain.com);

Modify line 21 to : define('ENABLE_SSL', 'true');

Kind regards,
Anthony

[madamsplash]

False alarm to success. We are still getting the message WARNING:This transaction was INSECURE , we must be close to solving the issue as it has taken several transactions out of my credit card !!!!!

Tried what you suggested above (after installing an SSL Certificate) but the effect is lock the user out of the site and the transaction seeks a https address that does not exist.

Clearly Zen is not a preferred cart of Eways

Any ideas - can we sweeten the pot with a fee to someone - cheaper than a shrink!



We do not have the ability to enable a Beagle section either like Zen Follower - so we must be using different versions.

Where did you get yours

[emupilot]

I am the person who revised the module

All of a sudden, the Eway 2.2 Mod (the readme says 2.1) has stopped functioning properly on the checkout_payment page.

As I do not have any other payment modules installed, on this page it says:

Sorry, we are not accepting payments from your region at this time....

Kind regards,
Anthony

this "sorry" message is zen's default message when you have no payment option available (or at least for the zone the customer is from)

I tried removing the version of eway that I was using (from the top of the list at: http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=742) and replaced it with the eway module recommended by the eway website: http://www.zen-cart.com/archived_contributions/payment/eway_xml.zip
...and now it seems to be working fine in live mode

I strongly advise against this, the old module does not collect data correctly and does not support CVN or Beagle. just because eWay haven't bothered to update their site, doesn't mean you should use old code with errors in it.

I hadn't actually set up my zen-cart to work with SSL with Eway.

As soon as I did that, it was fine:

Download shop/includes/configure.php
Modify line 17,18 (adding a www each time)
define('HTTP_SERVER', 'http://www.domain.com);
define('HTTPS_SERVER', 'https://www.domain.com);

Modify line 21 to : define('ENABLE_SSL', 'true');

Kind regards,
Anthony

This is the major cause of the eway payment option not displaying in live mode. having ssl is a contractual requirement for processing live transactions with eway. if you don't have an ssl cert. you're either testing/developing, or irresponsible. there should be no need to test the module's live mode until the last minute - if it works in test mode and your real account number has been put in to its zen cart admin page then flipping it to live mode will work.

[madamsplash]

More ignorance on our part I think, just discovering the science of dedicated servers, https:// sites and SSLs - so we do not appear to have our site set up properly at this stage any how for Eway ... we have been spoilt by the simplicity of PayPal -

The "Real" MadamSplash (Hey Ms Bek get your own login account)

[maclean_cherry]

I am the person who revised the module

I strongly advise against this, the old module does not collect data correctly and does not support CVN or Beagle. just because eWay haven't bothered to update their site, doesn't mean you should use old code with errors in it.

I completely agree with this. The old module is very outdated and does not make use of our more advanced security features.

We would highly recommend using emupilot's new module and taking advantage of the 'Beagle' solution' (fraud detection/minimisation)- which we now offer as a free upgrade on your eWAY account.

emupilot - congratulations on a great module for zen-cart, I will ensure our website is updated this week (I have only been aware of this module for about a week)

Regards,

Maclean
eWAY Support

[madamsplash]

Anybody know where can we download this?

The Emu Pilot version appears to have been developed in September 2007 - there are later versions available on the Zen Cart website ...

For those whom are like us - this is our first attempt to set up a formal payment gateway on Zen - that requires full security, i.e. a https site and ssl certificates.

We were attempting to set up the Eway Module like the PayPal Module, i.e. believing the transaction would be taken away to the Eway site for processing - then bounce back to our own site, not requiring security on our own site ... but as we progressed we learned that this facility (although available for other shopping carts) is not yet available for Zen Cart -

So we now have a dedicated ip address and ssl certs so we can activate the https:// site -

MS

[madamsplash]

We are still receiving this message - payments zones are set up properly ... and work fine with other payment modules ... however!!

Would you know if there could be a conflict with the shipping module we are using , it is a relatively new module called ceon_regiontables - I have zipped the module ... which throws in another field to handle town/suburbs.

Any help much appreciated.
MM