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  1. #1
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    Default Music Genres Problem

    I am working on a new site at www.pleasuredisc.co.uk.

    This is the first time I have used ZC for music products and I have used the Music Genres feature but am having a strange problem. Some (but not all) of the genres return a blank white page when clicked from the side box list whilst others work fine. Please take a look at the site and see the problem for yourselves. Any help in understanding why this should be or indeed any help in rectifying the problem will be welcomed.

    Thanks

    Rob
    if elephants could fly, I'd be a little more optimistic....

  2. #2
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    Default Re: Music Genres Problem

    Shamelessly bumped - but really could do with somebody's help with this please.

    Many thanks

    Rob
    if elephants could fly, I'd be a little more optimistic....

  3. #3
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    Default Re: Music Genres Problem

    Definitely bizarre.

    I would encourage you to try the debug logging tool mentioned here:
    https://www.zen-cart.com/tutorials/index.php?article=82 (see step 2a)
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
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    Default Re: Music Genres Problem

    Oh yeah - that's me alright - definately bizarre - and bl**dy infuriating to boot!!

    Thanks for the reply DrByte. I did what you suggested and installed the debug logging tool and it still shows a nice big blank page. Have a look if you like just to see if you can spot any other possibilities.

    Cheers and thanks for your support.

    Rob
    if elephants could fly, I'd be a little more optimistic....

  5. #5
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    Default Re: Music Genres Problem

    Actually I did get an error report when I read the damn instructions properly. I originally tried to be clever and have the error(s) displayed on screen.

    Here it is - but I do not understand it really - can you help?

    "[01-Apr-2008 22:42:38] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/ragdisk/public_html/includes/languages/english/your_template/index.php:117) in /home/ragdisk/public_html/includes/functions/functions_general.php on line 44"

    Cheers

    Rob
    if elephants could fly, I'd be a little more optimistic....

  6. #6
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    Default Re: Music Genres Problem

    Quote Originally Posted by robsnowden View Post
    PHP Warning: Cannot modify header information - headers already sent by (output started at /home/ragdisk/public_html/includes/languages/english/your_template/index.php:117) in ...
    Related FAQ:
    https://www.zen-cart.com/tutorials/index.php?article=87
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
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    Default Re: Music Genres Problem

    Hi and thanks again for your support.

    Again, I did as you pointed me to and this is the "offending" line 117:

    if ( ($category_depth == 'products') || (zen_check_url_get_terms()) ) {

    I cannot see what is wrong with it with my limited knowledge of php, nor can I see how it would be any different from stock code as I do not recollect altering this file at all - I may be wrong of course!!

    Any final tips to fix this issue would be great - thanks.

    Rob
    if elephants could fly, I'd be a little more optimistic....

  8. #8
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    Default Re: Music Genres Problem

    I replicated the error and checked the debug file for that and now it tells me that the problem is with line 233. The code ends at line 229 - now I am really confused.

    Rob
    if elephants could fly, I'd be a little more optimistic....

  9. #9
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    Default Re: Music Genres Problem

    Hi

    Problem solved.

    It was simply that there were three blank lines at the end of the file after the

    ?>

    Simple as that!

    Thanks very much again for your help in solving this one.

    Rob
    if elephants could fly, I'd be a little more optimistic....

 

 

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