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  1. #1
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    Default Having a problem loading some previews

    I'm having a problem loading some previews. The sizes are all the same and the pixels do not exceed 700 x 700. It will take some and then not take one.

    Does anyone know what is causing this and how to fix it?

    Thank you in advance

  2. #2
    Join Date
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    Default Re: Having a problem loading some previews

    An example?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
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    Default Re: Having a problem loading some previews

    It was a jpeg product preview and it was sized at least if not less that 700 X 700 pixels. That all my other product previews are the same as this one with different images and they load. why have problems with only one or two.

    thanks in advance

  4. #4
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    Default Re: Having a problem loading some previews

    Can anyone help?

    Thank you in advance

  5. #5
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    Default Re: Having a problem loading some previews

    Anyone?

  6. #6
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    Default Re: Having a problem loading some previews

    Kim tried to help, can you show us an example, like a web page where this is happening?

  7. #7
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    Default Re: Having a problem loading some previews

    This is what the previews look like in the store after we upload in the admin. They were uploading but now they won't

    http://cherished-keepsakes-n-designs...index&cPath=59

    Thank you for your help in advance

  8. #8
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    Oct 2007
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    Default Re: Having a problem loading some previews

    I don't know if this has any thing to do with it but your image sizes are huge! 148 kb, 125 kb I just looked at two, I have a good internet connection and your images took a long time to load, you mite want to down size them to maybe 15 kb.

  9. #9
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    Default Re: Having a problem loading some previews

    Ok..thanks!

    I'll give it a try:)

 

 

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