I must be overlooking it

[countingsheep]

Ive read through the forums, but have yet to find an answer that will solve the problem:

[FONT=Arial]Where I should be looking to fix the pop up window images so that they display appropriately? [/FONT]
[FONT=Arial]just for example, go here[/FONT]
[FONT=Arial]http://www.classyluxuryhandbags.com/...roducts_id=159[/FONT]
[FONT=Arial][/FONT]
[FONT=Arial]ok, and when you click on the larger image, its dimensions are the same as the settings in the admin 100 x 80 for small images.. yet, if you look at the url for that image:[/FONT]
[FONT=Arial][/FONT]
[FONT=Arial]http://www.classyluxuryhandbags.com/...browngucci.jpg[/FONT]
[FONT=Arial][/FONT]
[FONT=Arial]it is 300 x 348... [/FONT]
[FONT=Arial]I tried editing the javascript file as mentioned in the forums for zen cart but it didnt make much difference..[/FONT]
[FONT=Arial][/FONT]
[FONT=Arial]includes>modules>pages>product_info> jscript_main.php[/FONT]
[FONT=Arial][/FONT]
[FONT=Arial]YET, when I compared that file to another site owner who's images display correctly, the numbers are different, so, I tried using their jscript_main.php and then the pop up window wont even show up and I get the message at the bottom left of the screen saying error on page. I compared numbers in admin against the properly working site and those are the same. [/FONT]
[FONT=Arial][/FONT]
[FONT=Arial]Is there a setting that I am overlooking? [/FONT]
[FONT=Arial][/FONT]

[countingsheep]

Settings in admin>configuration>images

Small Image Width 100
Small Image Height 80
Heading Image Width - Admin 57
Heading Image Height - Admin 40
Subcategory Image Width 100
Subcategory Image Height 57
Calculate Image Size true
Image Required true
Image - Shopping Cart Status 1
Image - Shopping Cart Width 50
Image - Shopping Cart Height 40
Category Icon Image Width - Product Info Pages 57
Category Icon Image Height - Product Info Pages 40
Top Subcategory Image Width 150
Top Subcategory Image Height 120
Product Info - Image Width 150
Product Info - Image Height 120
Product Info - Image Medium Suffix _MED
Product Info - Image Large Suffix _LRG
Product Info - Number of Additional Images per Row 3
Image - Product Listing Width 100
Image - Product Listing Height 80
Image - Product New Listing Width 100
Image - Product New Listing Height 80
Image - New Products Width 100
Image - New Products Height 80
Image - Featured Products Width 100
Image - Featured Products Height 80
Image - Product All Listing Width 100
Image - Product All Listing Height 80
Product Image - No Image Status 1
Product Image - No Image picture no_picture.gif
Image - Use Proportional Images on Products and Categories 1

[misty]

PopUp image governed by large image

i.e.

front page product image (images/browngucci.jpg)
product page image medium (images/medium/browngucci_MED.jpg)
popup image large(images/large/browngucci_LRG.jpg)
Additional images (images/browngucci_01.jpg)

Sizes are set via
admin>configuration>images

[countingsheep]

Thanks, but, Ive tried changing each setting with no different results. Exactly which ones are supposed to change the size of the pop up window?

[countingsheep]

This is probably the part that is confusing me, but, if you go to another site, say for instance..
http://www.seasonaltouch.us/shop/
all of her pop up images are showing like they should.
And her settings for the images in admin are exactly like the settings for classy luxury...
Also, if you notice under classy luxury, the popup image shows the background image that is used in her site, yet on seasonal touch, it does not.

Thats why I asked if there was somewhere else that I should be checking. Please know that I have read the threads and tried everything that I could find that was related to this issue, but have yet to find the right thing.

[Mal2869]

Seasonaltouch need to fix their zenid problem.

Anyways back to your site...Your images are huge in size which you can check by right clicking and selecting properties.

I suggest installing Image Handler 2...It will fix the problems you are having and your images will become very small in size without any reduction in quality.

Something doesn't seem right about the images either have you set in your Admin/Configuration/Images have you enabled calculate image size and also further down the page made sure Image - Use Proportional Images on Products and Categories is set to 1 ( that should correct the aspect problem i am seeing )

I really recommend Image Handler 2 to fix the filesize problem though and i think you will find your large image size problem fixed too...It takes no more than five minutes to install Image Handler 2 and as an added benefit your site will look even better.

Finally get yourself a dedicated SSL certificate for your login page. You are selling expensive items and it will reassure customers.

Try uploading one large image via the catalog/categories/products page - Just click on one of your items and under product description you will see Products Image ( browse ) upload the large image from your computer and see what happens. Then install Image Handler 2 and use the same procedure for all your images and it'll handle everything just fine.

[countingsheep]

Zen id problem? What do you mean?

I will see if I can get the image handler to take care of the issue.. but, if you look at my settings
in admin>configuration>images

Small Image Width 100
Small Image Height 80
Heading Image Width - Admin 57
Heading Image Height - Admin 40
Subcategory Image Width 100
Subcategory Image Height 57
Calculate Image Size true
Image Required true
Image - Shopping Cart Status 1
Image - Shopping Cart Width 50
Image - Shopping Cart Height 40
Category Icon Image Width - Product Info Pages 57
Category Icon Image Height - Product Info Pages 40
Top Subcategory Image Width 150
Top Subcategory Image Height 120
Product Info - Image Width 150
Product Info - Image Height 120
Product Info - Image Medium Suffix _MED
Product Info - Image Large Suffix _LRG
Product Info - Number of Additional Images per Row 3
Image - Product Listing Width 100
Image - Product Listing Height 80
Image - Product New Listing Width 100
Image - Product New Listing Height 80
Image - New Products Width 100
Image - New Products Height 80
Image - Featured Products Width 100
Image - Featured Products Height 80
Image - Product All Listing Width 100
Image - Product All Listing Height 80
Product Image - No Image Status 1
Product Image - No Image picture no_picture.gif
Image - Use Proportional Images on Products and Categories 1

~~~~~~~~~
And how are the images huge? I see that particular image,
http://www.classyluxuryhandbags.com/...browngucci.jpg

with dimension sizes of 300x348 with 36K as file size?

[Mal2869]

Your small sizes are showing up as 36k files in other words they show up as large files even though they are small on the page ( there are countless articles on this in the forums if you do a search )

Image Handler will fix that for you.

zenid shouldn't be showing when login is clicked and it's easily fixable - I don't have the link to hand but it was posted in General Questions just a few days ago and i fixed my own site with that information.

[countingsheep]

I have installed image handler 2, and it appears to be functioning in the admin area, yet, I see absolutely no changes in the images on the pages? Any suggestions?