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  1. #1
    Join Date
    Mar 2008
    Posts
    10
    Plugin Contributions
    0

    Default Shopping Cart page hangs when opening

    www.charlestonislandscreations.com/catalog

    Everything has been moving along well with my site configuration until now. I can't seem to figure out exactly what file is causing my problem. The symptoms are that selecting the Shopping Cart link that appears in the very top header bar results in a blank shopping cart page (starts to load and then just hangs before the page is updated. The same behavior occurs when the "add item to cart" button is pushed from a product page (The page should refresh and go back to product page but just hangs). Refreshing/reloading the hung page has no effect although pushing the back button in the browser gets you back to the previous page.

    Changing from my customized template back to the Classic zen cart template has no effect on the error.

    I have installed two add-on modules which I suspect have something to do with this. I installed Stock by Attributes first and I believe the system still worked after this install. Then I installed Fast and Easy Checkout. It seems reasonable to expect one of these modules has caused the problem.

    While trying to solve this problem, I have installed the Debug Error Logging Utility, turned on error logging at the server level and intalled the /local/configure.php file which switches on strict error logging for zen cart. I have double checked permissions to all appropriate directories but get no error messages anywhere. Where have I gone wrong?

    So, the problem is that I can't figure out which file is the culprit. Shopping_cart.php does not seem to be a suspect because it still shows the original install date and original size. Can anyone shed some light on a) how to determine which file is causing the trouble and most importantly b) how to solve the shopping cart problem.

    Sorry for the long-winded explanation and thanks in advance for your help. By the way, so far this seems to be a great piece of software and a great community.

    John
    Last edited by Skittlebiscuit; 31 Mar 2008 at 03:03 PM. Reason: website typo

  2. #2
    Join Date
    Mar 2008
    Posts
    10
    Plugin Contributions
    0

    Default Re: Shopping Cart page hangs when opening

    Problem solved - permissions issue see thread below.

    http://www.zen-cart.com/forum/showth...460#post534460

 

 

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