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  1. #11
    Join Date
    Dec 2006
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    Default Re: Add text to Paypal IPN in Payment Method

    We are also using 1.3.7 at the moment in :-
    includes/languages/english/checkout_payment.php

    We changed line 20 to:-
    define('TEXT_SELECT_PAYMENT_METHOD', 'Please select a payment method for this order, most payment cards can be used if PayPal IPN is selected - In order to COMPLETE your order you will need to click the RETURN LINK once payment is made on the PayPal site.');

    Starting on the 16th May then the 17th and the 20th we started receiving the odd PayPal payment without an order being logged by our site. We have logged a support ticket however PayPal said:-

    "The Auto Return function may not be the best option if you are relying on return information for back end processing. If your customer makes the payment using the PayPal Account Optional feature, the Auto Return function is temporarily halted as the customer will see a payment confirmation page and be given the option to either a) Return to merchant, or b) Save their information to create a PayPal account. This payment confirmation page is displayed to meet legal requirements for payment processing.

    Unless the customer clicks the 'Return to merchant' link, they will not be returned to your site. This can, and does, result in a loss of data for back end processes"


    It seems strange that we had hundreds of orders without a problem before this, but added the note to return to the site after payment with the hope it helps. We will see if it works
    Last edited by cotswold; 22 May 2008 at 10:12 AM.

  2. #12
    Join Date
    Mar 2008
    Location
    Cape Town & London (depends on the season)
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    2,975
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    Default Re: Add text to Paypal IPN in Payment Method

    (Last week PayPal had problems with their IPN - but typically, failed to notify merchants! We also had paypal payments come through, but no order in the shop!)

    We have therefore customised a header image on the paypal site, in which we put a bright red message informing customers to click the "return" to our website if the paypal auto-return does not work. We clearly state that failure to return to our site may result in funds being deducted from their card, but no order registering in our shop.

    On some shop, we have "paypal stuck orders" module installed - the dbase log of all paypal orders in the "pending" state. This helps a bit, but needs to be checked manually every day.

  3. #13
    Join Date
    Dec 2006
    Posts
    27
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    Default Re: Add text to Paypal IPN in Payment Method

    I felt PayPal had sent a standard reply, I did mention this problem had been raised by many on the Zencart forum around this time but they did not respond.

    A simple set of instructions on how to customise a header image on the PayPal site would be appreciated if you have time. Belts and bracers would help on this one!

  4. #14
    Join Date
    Jan 2008
    Posts
    35
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    Default Re: Add text to Paypal IPN in Payment Method

    Thanks for your reply...
    The upgrade is a bit scary since I am very new at this and am afraid that if I haven't done something correctly, I could mess up my site that is currently working fine. I will do all my backups and give it a go.

  5. #15
    Join Date
    May 2008
    Location
    Mount Colah, NSW, Australia
    Posts
    48
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    0

    Default Re: Add text to Paypal IPN in Payment Method

    Quote Originally Posted by cotswold View Post
    In:- includes/languages/english/modules/payment/paypal.php
    I do not have that line of code, there is no text below the paypal icons.
    The Zencart version is 1.3.7.1
    Thanks for help

    The line of code you need to look for in the paypal.php file mentioned above is

    define('MODULE_PAYMENT_PAYPAL_TEXT_CATALOG_TITLE',

    I have added the following

    define('MODULE_PAYMENT_PAYPAL_TEXT_CATALOG_TITLE', 'Paypal IPN & Credit Card Payments <br>(Note: You do not need a paypal account to pay by credit card)');


    The above seems to work fine in 1.3.7a

    Hope this helps.

 

 
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