Canada Post module

[DJLQD]

I can't get lettermail rates to show in shipping estimator. I have the following setup:

Canada Post Shipping Module Settings
============================

Canada Post Parcel Service
CPC Profile Information can be obtained at http://sellonline.canadapost.ca
> Modify my profile <

Enable CanadaPost Shipping
True
Enable Lettermail Rates
True
Max weight for Lettermail
0.500
Table rates for Canada
0.030:0.61, 0.050:1.05, 0.100:1.29, 0.200:2.10, 0.300:2.95, 0.400:3.40, 0.500:3.65
Table rates for USA
0.030:1.05, 0.050:1.29, 0.100:2.10, 0.200:3.70, 0.500:7.40
Table rates for International
0.030:1.80, 0.050:2.58, 0.100:4.20, 0.200:7.40, 0.500:14.80
Enter CanadaPost Server
sellonline.canadapost.ca
Enter CanadaPost Server Port
30000

Enter Selected Language-optional
en
Enter Your CanadaPost Customer ID
CPC_XXXX
Enter Turn Around Time(optional)
5
Tax Class
GST on Shipping Class
Tax Basis
Shipping
Shipping Zone
--none--
Use CP Handling Charge System
False
Handling Charge per box
0
Sort Order
0

Admin/Configuration/Shipping-Packaging Settings
====================================

Country of Origin Canada
Postal Code M8V 3K1
Enter the Maximum Package Weight you will ship 50
Package Tare Small to Medium - added percentage:weight 0:0
Larger packages - added packaging percentage:weight 0:0
Display Number of Boxes and Weight Status 3
Order Free Shipping 0 Weight Status 0
Shipping Estimator Display Settings for Shopping Cart 2
Display Order Comments on Admin Invoice 2
Display Order Comments on Admin Packing Slip 1

Sellonline Shipping Module Box Settings
==========================

Priority Worldwide Pak 1.50 0.050 39.4 30.5 8.2
Kraft Box_18 5.000 0.340 38.1 30.5 9.5
lettermail_Service_1 0.500 0.010 25.4 16.2 2.0
Cushion_Mailer_Small 0.500 0.030 22.9 15.2 2.0
Cushion_Mailer_Large 0.500 0.030 40.6 26.7 2.0
Kraft_Box_24 5.000 0.340 42.0 31.0 16.0
Bubble_Mailer_Medium 0.500 0.030 27.9 21.6 2.0
Bubble_Mailer_Small 0.500 0.030 22.9 15.9 2.0
Bubble_Mailer_Large 0.500 0.030 38.1 26.7 2.0
Cushion_Mailer_Medium 0.500 0.030 33.0 24.1 2.0
Jersey Box 5.000 0.030 38.1 30.5 9.5
=============================

Any help would be appreciated.

Thanks,
Les McDonald

[DJLQD]

In addition to above post, I am testing a product with the following dimensions and weight: 10.16 x 8.89 x 0.16 and weighs 0.07kg. The estimator returns quotes for expedited, regular, expresspost, and store pickup.

[DrByte]

http://www.zen-cart.com/content.php?...unds-too-heavy

[DJLQD]

Thanks for the response Dr. Byte, but I still don't understand what I need to change to get the lettermail to start showing.

[DrByte]

I'm no expert on that topic.
But in theory if the product weight and dimensions fit within the weight/dimension limitations dictated by CP, then it would work. If your store is recalculating the weight or doesn't have the right dimensions, then it would be unsurprising for the option to not be presented.

[aloeroot]

Hi folks; I'm using ZC v1.3.9d with no changes made to the code recently.

Sometime over the last little while we've noticed that our American customers are only being offered the fairly expensive Xpresspost option for their packages. We sell items that range in size from tiny little bracelet charms to large, heavy hardcover books. No matter what the package size, or the weight, the only option available to various US addresses lately has been Xpresspost.

Packages destined for Canada or Australia, on the other hand, still have the full range of service options available to them: Priority, Expedited, Small Parcel etc. This makes me think it's not an issue with our package sizes at Canada Post's end or anything like that, since we're still getting the expected options offered for places that aren't the US.

To make things even weirder, I found an order dating back to the 4th of this month where a US customer managed to choose the Small Packet option for her purchase. I mimicked her order with my own store account, using her shipping address in my address book, and I was still only able to get the Xpresspost option.

I'm thoroughly baffled as to why this is suddenly happening. Can anyone tell me if there's a new package size restriction for items going to the states that may be limiting the available options? The thing is, when we bypass ZenCart and use our in-house shipping tools to see what kinds of shipping are available to our customers, we get the full range of options that the ZenCart shop isn't displaying.

Any pointers would be greatly appreciated. We've been double-checking the weights of our items and the sizes of our packaging and can't spot any problems there. Thanks much.

[aloeroot]

Nevermind - I just found the issue. I logged into Canada Post's Sell Online area and discovered under "Shipping Services" that all the previously-available options for US shipping had mysteriously un-checked themselves.

Hope this helps someone else!

[EHSI]

Good day, Everybody,

I installed Canada Post module. I am not sure if it is installed properly but Canada Post option appears in the shipping options.

My suspicion that the module is not installed properly comes from the fact that when I am inserting a new product I am not seeing any requests to provide dimensions of the product. Also I do not see that the weight of the product is measured in kgs.

I hoped that this all might be cured by establishing a connection with Canada Post server. Unfortunately, the server was down, and I could not set up my account with Canada Post. This is yet another concern for me - if the server is down regularly and for long time why to install Canada Post module at all?

Please help me to verify that the module is installed properly and is functioning properly. Also, I would appreciate your comments on reliability of Canada Post server.

Thank you.