Canada Post module

[edmundsu]

hi guys, please help me with my problem, my canadapost module can't checkout more than three items.

this is my temporary web site. I am begging someone to check it for me please.....

in the website, all items are testing items, they are all weight 10lbs without any dimensions setting(Height:0, Width:0, Length:0), there is another testing product called "Small Products" with Weight=1lbs (Height:0, Width:0, Length:0)

thanks.

[Royal]

Hello edmundsu,

Sorry for the delay. Did not receive an email from Zen.

Your languages file is missing in your shipping estimator (CART_SHIPPING_QUOTE_CRITERIA)

Upload your files for:

includes/languages/english.php

includes/languages/YOUR_CUSTOM_TEMPLATE/english.php

What are the modules you are using?

Check your modules to make sure that you do not have item limit setup.

[edmundsu]

Thanks Royal for the reply.

Frist thing is, I don't see these two categories:

includes/languages/english.php
includes/languages/YOUR_CUSTOM_TEMPLATE/english.php

I also checked the original ZC1.3.9d folder from a fresh download, i don't see any of them.

The modules i am using are:

Numinix Product Field
Order Total Handing Fee
Optional/Required Shipping Insurance
Canada Post shipping

I don't see any of them have the "limit quantity", i can only see the following while you are adding a product.

Product Qty Minimum: 1
Product Qty Maximum: 0 0 = Unlimited, 1 = No Qty Boxes
Product Qty Units: 1
Product Qty Min/Unit Mix: Yes

thanks for your help again.

[edmundsu]

I don't have an sellonline account with Canada Post, is that a problem? in my canada post setup, my Customer ID is CPC_DEMO_XML.

[edmundsu]

Hey Royal

I just tried to install a fresh ZC1.3.9d with only Canada Post module installed, then i tried to add 4+ items into the cart, then i found that the Canada Post calculation error again. the error message is the same as my store's error message.

An unknown error occured with the Canada Post shipping calculations.
If you prefer to use Canada Post as your shipping method, please contact the onlinestore via Email.

Do you mind to do a test as well? I would really appreciate for your help.

[soxophoneplayer]

An unknown error occured with the Canada Post shipping calculations.
If you prefer to use Canada Post as your shipping method, please contact the onlinestore via Email.

I had similar a while back - it turned out the order wouldn't fit in the boxes I had defined in my profile. It was a really goofy boo boo where I accidentally defined a product as being x inches long instead of x cm long which made it bigger than all my cm defined boxes. Drove me nuts!

And another situation I had - you have to give your product dimensions in the same sequence as your box dimensions ., ie a 5 x 9 x 1 product will not fit in a 9 x 5 x 1 box. So either you need to define both as boxes, or make sure to define product dimensions accordingly.

This may not be your problem, but it's what gave me that kind of error.

[Royal]

I had similar a while back - it turned out the order wouldn't fit in the boxes I had defined in my profile. It was a really goofy boo boo where I accidentally defined a product as being x inches long instead of x cm long which made it bigger than all my cm defined boxes. Drove me nuts!

And another situation I had - you have to give your product dimensions in the same sequence as your box dimensions ., ie a 5 x 9 x 1 product will not fit in a 9 x 5 x 1 box. So either you need to define both as boxes, or make sure to define product dimensions accordingly.

This may not be your problem, but it's what gave me that kind of error.

Good point Soxophoneplayer.

Edmundsu: As soon as you get an account with sellonline you will be able to add your dimensions for your boxes.

[Royal]

Thanks Royal for the reply.

Frist thing is, I don't see these two categories:

includes/languages/english.php
includes/languages/YOUR_CUSTOM_TEMPLATE/english.php

Hello edmundsu,

You will find the file in Zen Cart V1.3.9d.

I don't have an sellonline account with Canada Post, is that a problem? in my canada post setup, my Customer ID is CPC_DEMO_XML.

Yes! Call Sell Online help desk at 1-866-511-0546.

Do you mind to do a test as well? I would really appreciate for your help.

Yes, I will help.