Results 1 to 3 of 3
  1. #1
    Join Date
    Aug 2007
    Posts
    59
    Plugin Contributions
    0

    Default Checkout Intermittant: Getting this error message

    My store was working and I was getting orders. Then the orders stopped. So I tested my store and when I clicked on "go to checkout" from the Shopping Cart. I get this response:

    ######################################################################____
    2013 Lost connection to MySQL server during query
    in:
    [select products_id, products_price, products_tax_class_id, products_weight, products_priced_by_attribute, product_is_always_free_shipping, products_discount_type, products_discount_type_from, products_virtual, products_model from products where products_id = '7']

    2006 MySQL server has gone away
    in:
    [select count(*) as total from sessions where sesskey = '1ae6717d78fcc120104a6ce8f643383c']


    Warning: Unknown(): A session is active. You cannot change the session module's ini settings at this time. in Unknown on line 0
    ######################################################################____


    I did some more testing and it seems that sometimes I get this error and somethimes I don't and I see the shipping page. If my customers are seeing this, I am losing orders.

  2. #2
    Join Date
    Apr 2006
    Location
    London, UK
    Posts
    10,569
    Plugin Contributions
    25

    Default Re: Checkout Intermittant: Getting this error message

    Which shipping module are you using?
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  3. #3
    Join Date
    Aug 2007
    Posts
    59
    Plugin Contributions
    0

    Default Re: Checkout Intermittant: Getting this error message

    I am running version 1.3.7 of ZC. I am using the Fedex module and also have USPS enabled. I have other modules installed as well including Goggle Checkout, Simple Analytics, Ad Sensde, Google search. Please feel free to test at www.essential-stuff-store.com

    You think maybe the Fedex module is not working right?

 

 

Similar Threads

  1. ok.. why am i getting this error message?
    By mikenandrea in forum General Questions
    Replies: 6
    Last Post: 27 Apr 2009, 10:46 PM
  2. Replies: 4
    Last Post: 10 Oct 2008, 09:22 PM
  3. I am getting this error message
    By pkonstan in forum General Questions
    Replies: 1
    Last Post: 18 May 2007, 11:57 PM
  4. Why am I getting this error message?
    By AmyBryant in forum Setting Up Categories, Products, Attributes
    Replies: 1
    Last Post: 10 Jun 2006, 04:36 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg