Hi.....
I hate to beg for help so early in the process - but......
I've installed the UPS XML files.
In admin I've entered my UPS Rates Access key, my Account Username, and Password, and defined my preferences.
When I go to my store and select a product to be placed in the shopping cart my cursor spins for ever, and eventually a blank page loads. No error message - so I don't know where to start looking.
I've tried removing the UPS XML files, and reloading - no change.
If I switch back to the default UPS module, everything works normally.
I'm wondering if my UPS Rates Username and Password are different from my UPS Account Username and Password. I don't have any record of a Rates username and password in the slew of usernames and passwords I'm accumulating - but it seems to me that there is some 'handshake' that isn't occurring which is preventing me from getting past 'go'.
Thanks for any hints.....



