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  1. #1
    Join Date
    Mar 2008
    Posts
    26
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    0

    Default can't get off square 1 with UPSXML

    Hi.....
    I hate to beg for help so early in the process - but......
    I've installed the UPS XML files.
    In admin I've entered my UPS Rates Access key, my Account Username, and Password, and defined my preferences.
    When I go to my store and select a product to be placed in the shopping cart my cursor spins for ever, and eventually a blank page loads. No error message - so I don't know where to start looking.
    I've tried removing the UPS XML files, and reloading - no change.
    If I switch back to the default UPS module, everything works normally.
    I'm wondering if my UPS Rates Username and Password are different from my UPS Account Username and Password. I don't have any record of a Rates username and password in the slew of usernames and passwords I'm accumulating - but it seems to me that there is some 'handshake' that isn't occurring which is preventing me from getting past 'go'.
    Thanks for any hints.....

  2. #2
    Join Date
    Jan 2004
    Posts
    66,446
    Plugin Contributions
    81

    Default Re: can't get off square 1 with UPSXML

    Who is your hosting company?
    Is CURL enabled on your webserver? That module uses CURL to talk to UPS to get quotes. Maybe there's a problem there?
    .

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  3. #3
    Join Date
    Mar 2008
    Posts
    26
    Plugin Contributions
    0

    Default Re: can't get off square 1 with UPSXML

    Dr Byte....
    I found your post with a code adjustment for Godaddy hosting. I added the code - instant solution. Thank you so much.

 

 

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