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  1. #1
    Join Date
    May 2005
    Posts
    35
    Plugin Contributions
    0

    Default Linkpoint won't connect

    I ahve followed all the tutorials and instructions for setting this up. Got my SSL cert working but I can't seem to get the checkout to work with credit cards through the linkpoint API. It sits in the finla page forever then goes to a totally blank page, no errors or anything.

    ... I already checked with my host and port 1129 is open and i got the info from the curltest.php here it is:

    28 connect() timed out!

    Array
    (
    [url] => "https://secure.linkpt.net:1129/LSGSXML"
    [http_code] => 0
    [header_size] => 0
    [request_size] => 0
    [filetime] => -1
    [ssl_verify_result] => 0
    [redirect_count] => 0
    [total_time] => 0
    [namelookup_time] => 2.188
    [connect_time] => 0
    [pretransfer_time] => 0
    [size_upload] => 0
    [size_download] => 0
    [speed_download] => 0
    [speed_upload] => 0
    [download_content_length] => 0
    [upload_content_length] => 0
    [starttransfer_time] => 0
    [redirect_time] => 0
    )



    EOF


    Any ideas what I may have set up wrong?

  2. #2
    Join Date
    Jan 2004
    Posts
    66,444
    Plugin Contributions
    279

    Default Re: Linkpoint won't connect

    Quote Originally Posted by scrapgranny View Post
    ... I already checked with my host and port 1129 is open and i got the info from the curltest.php here it is:

    28 connect() timed out!

    Array
    (
    [url] => "https://secure.linkpt.net:1129/LSGSXML"
    [http_code] => 0
    Tell your host that when you're attempting to connect to https://secure.linkpt.net:1129 that the server is timing out the connection.
    This is likely a DNS or nameserver setting issue on the server's internal configuration.
    Either that or the port 1129 is *not* actually open.

    Quote Originally Posted by scrapgranny View Post
    Any ideas what I may have set up wrong?
    You've done nothing wrong. But your host has ...
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    May 2005
    Posts
    35
    Plugin Contributions
    0

    Default Re: Linkpoint won't connect

    OK last night I must have had a moron in tech support. I host at godaddy and the port 1129 is NOT open and can't be opened. They said maybe there is a proxie way to get to it.

    They said that linkpoint is not compatible with them but I find it hard to believe that of all of the people using zencart and linkpoint that NO ONE has it working on a godaddy hosted site!

    I really don't wanna change my merchant account or go to the trouble of moving to a new host.

    PLEASE tell me I don't have to do that!

  4. #4
    Join Date
    Jan 2004
    Posts
    66,444
    Plugin Contributions
    279

    Default Re: Linkpoint won't connect

    1. GoDaddy is great at selling domain names. They should have stopped at that, since they have no clue about anything else.

    2. Despite my own specific dealings with senior tech staff at GoDaddy, they still can't seem to find it important to open port 1129 unless you buy their advanced dedicated hosting. They've even stopped responding to inquiries about the status of their promise to open it ... Don't hold out any hope from them. They clearly don't care about their customers. All they care about is collecting money from you ... not about helping you be able to collect it from your clients.

    3. If you signed up for your Linkpoint account by way of the link on the Zen Cart "partners" page, call up the people who approved your application, as they can switch your existing account to use a different gateway that won't be blocked by GoDaddy's incompetence.

    4. I suggest that you give consideration to checking out a new host down the road. You don't have to do it immediately ... but when the frustration mounts, it's always good to have an exit strategy prepared. Check out the recommended hosts on the "hosting" link above.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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