Quote Originally Posted by DrByte View Post
What exactly do *you* mean when you say the database is allegedly "empty"??
That I log into phpmyadmin and there is nothing there, no tables, nothing. And the demo products are nevertheless in the store when I visit it. And yes I've made certain that it's the same db as what's in the configure.php files. I only have one db.

Quote Originally Posted by Website Rob View Post
Before Importing a db you should first remove all Tables from the current db. Do not Delete the db, just the Tables within it. Otherwise, you could end up with the "old" products still there and will have to remove them manually.
Yes, I dump all tables before importing the sql backup. That didn't remove the demo products, though.

Quote Originally Posted by fairestcape View Post
What I think happened is that the install (with demo products) OVER-WROTE the existing database... ?
It was welcome to do so, because the database was empty.

The tech support at my new host has been rather baffled, but they created a new database and imported the database again (they took the backup themselves) I have products now, but they had to manually go into the database to turn off maintenance mode, because adjusting it through the admin console refused to take effect (which worries me.) I have my products showing now, but all customer data is still gone, even though it's the same database import.