Downloads corrupted? v1.3.6

[Backstage]

Hi

When a user download a file from the shop there are problems:
Some HTML code are added to the end of the files, and the files therefore are corrupted after downloading.

This error is shown
---------------------------
Warning: main(includes/templates/template_default/templates/tpl_download_default.php): failed to open stream: No such file or directory in /includes/templates/mytemplatename/common/tpl_main_page.php on line 111

Fatal error: main(): Failed opening required 'includes/templates/template_default/templates/tpl_download_default.php' (include_path='.:.:') in /includes/templates/mytemplatename/common/tpl_main_page.php on line 111
---------------------------

It doesn't matter if You use Firefox, Internet Explorer or Safari.
It docent matter what you connection speed is.

Download by redirect is set to off
Download by streaming is set to off

If you download the files using FTP the files is NOT corrupted.

It seems like an error somewhere in the Zencart php code for download

I have searched for this problem, and have found threads, but I cant find a solution, so I really hope you are able to help me :)

Please feel free to ask if you have questions

Can somebody please help me how to solve this problem?

Kind regards
Backstage :)

[DWells]

For best results on getting an answer to your question you will need to provide more information.

What version of Zen Cart are you running?

What version of PHP is your cart running on?

What file extensions (examples>> .zip, .exe, .mp3, .jpg, .gif, .pdf, .doc) are coming up corrupt?

With this information, someone may be able to better help you.
(a link to your site might help too)

[Backstage]

I am running:
Zencart 1.3.6 (no possibility to upgrade)
PHP 4.3.10
It is all files I have tried so far for example zip and pdf

I hope someone are able to help me :)

[Backstage]

Anybody???

[DWells]

I am running:
Zencart 1.3.6 (no possibility to upgrade)
PHP 4.3.10
It is all files I have tried so far for example zip and pdf

I hope someone are able to help me :)

You are going to have a tough time getting help on this one.
Zen Cart v. 1.3.6 as it's Support Life has expired>> http://www.zen-cart.com/forum/showthread.php?t=72868 <<

You really should consider upgrading... version 1.3.8a has a lot of bug fixes, security fixes, as well as some new functionality.

PHP 4.3.10 is no longer supported either due to security issues, sound like your store needs upgraded all the way around.

Sorry I couldn't be of more help.

[Backstage]

Yeah I know but cant do that, so I hope someone know the problem and would be nice to help

[Ajeh]

Did you try reloading clean copies of those missing files in the error message?

[Backstage]

Hi

Thanks a lot for your reply

The strange thing is that this file:
'includes/templates/template_default/templates/tpl_download_default.php'
dosent exist in my shop or in the default files.

I have downloaded Zencart 1.3.6 again today to be sure, and it isent there either

The only file here with tpl_download... is: tpl_download_time_out_default.php

There are also a file called tpl_modules_downloads.php

But nothing else in that folder called something with download

I really hope you can help me

Thanks a lot

Best Regards :)

[Website Rob]

It gets even stranger.

Unless a developer can confirm differently, no version of Zen Cart since 1.3.6 at least, contains a file called "tpl_download_default.php".

And this msg.:
/includes/templates/mytemplatename/common/tpl_main_page.php on line 111

refers to an error msg. for "uploading" a file.

Is a module or custom code being used for your downloading? The situation does not appear normal, in that sense that it relates to default Zen Cart files.


Note: perhaps a call is trying to be made to this file:
includes/templates/template_default/templates/tpl_download_time_out_default.php

but for whatever reason, the file calling it is using the wrong file name?

[DrByte]

There is no template for tpl_download_default.php ... because the download module is supposed to "die" before ever calling the template.

There were some quirks with that in older versions, fixed in newer versions.

An upgrade may resolve your issue.