Page 1 of 2 12 LastLast
Results 1 to 10 of 11
  1. #1
    Join Date
    May 2008
    Posts
    12
    Plugin Contributions
    0

    Default my shopping cart is not saving items

    I am not sure what is going on ,but if a customer adds an item to the cart and then tries to add another item from a different category , the previous item disappears. Only one item can appear in the cart.
    according to my host account my links on the template are not keeping the session ID so the cart is cleared. What has happened? Please help.
    This happens on all browsers.

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: shopping cart is not saving items

    Where is this cart?

  3. #3
    Join Date
    May 2008
    Posts
    12
    Plugin Contributions
    0

    Default Re: shopping cart is not saving items

    The web site is www.retropup.com. It happens when changing categories to add new items.

  4. #4
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: shopping cart is not saving items

    The way you have chopped this up I suspect is the reason as you have non-Zen Cart pages at retropup . com and Cart pages at retropup . com/shop and at the latter there is no navigation and one must exit to get back to select another category

    As far as I could see no pages at retropup . com are Zen Cart pages

  5. #5
    Join Date
    May 2008
    Posts
    12
    Plugin Contributions
    0

    Default Re: shopping cart is not saving items

    Thank you for responding. the cart you viewed was the classic cart. It is now switched to the retopup cart. I am still having the same problem with the cart not saving . What do I do?

  6. #6
    Join Date
    Mar 2004
    Posts
    688
    Plugin Contributions
    0

    Default Re: shopping cart is not saving items

    http://74.54.68.134/shop is not the same as http://retropup.com/shop Sessions are lost between the two and a new session is created everytime you go from page to page. All the site needs to be either
    http://74.54.68.134/shop or http://retropup.com/shop - Not a mixture

  7. #7
    Join Date
    May 2008
    Posts
    12
    Plugin Contributions
    0

    Default Re: shopping cart is not saving items

    Thank You so much
    I see what you are saying. How do I change it to one or the other.

  8. #8
    Join Date
    Mar 2004
    Posts
    688
    Plugin Contributions
    0

    Default Re: shopping cart is not saving items

    In your includes/configure.php:
    define('HTTP_SERVER', ' whats here? ');

    I'd put in http://retropup.com/shop

  9. #9
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: shopping cart is not saving items

    Quote Originally Posted by Marg
    http://74.54.68.134/shop is not the same as http://retropup.com/shop
    Additionally, retropup . com is not the same as retropup . com/shop and the same thing happens.

    Having a landing page while OK, using it as you are for cart navigation switching from retropup . com to retropup . com/shop is your problem.

    Make your home/main Zen Cart page look like your page at retropup . com and this will correct itself

  10. #10
    Join Date
    May 2008
    Posts
    12
    Plugin Contributions
    0

    Default Re: shopping cart is not saving items

    thank you for your time. what file would I change? also when I changed the configure.php I lost all of the images in the cart.It changed the whole design.

 

 
Page 1 of 2 12 LastLast

Similar Threads

  1. Older items not appearing in shopping cart?
    By omglia in forum Upgrading from 1.3.x to 1.3.9
    Replies: 8
    Last Post: 22 Dec 2010, 02:36 AM
  2. Items in Shopping cart do not update
    By Karm4 in forum General Questions
    Replies: 4
    Last Post: 8 Mar 2010, 06:33 PM
  3. Cart not saving items
    By lovelasmuertas in forum Managing Customers and Orders
    Replies: 3
    Last Post: 3 Feb 2009, 09:25 PM
  4. SSL - Items not adding to shopping cart
    By stevearinsal in forum General Questions
    Replies: 4
    Last Post: 5 Apr 2008, 12:40 AM
  5. Saving shopping cart permanently (without login)
    By PM Vibes in forum Managing Customers and Orders
    Replies: 1
    Last Post: 17 Jan 2008, 09:47 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg