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  1. #1
    Join Date
    Jul 2007
    Posts
    42
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    0

    Default [Done v1.3.9] Gift voucher / coupon redemption error

    Hi folks, I - or more accurately my customers have just found what looks to me like an error in the shopping cart interface.

    Customer has a gift voucher code. Customer doesn't understand there is a difference between gift voucher and a discount coupon. Customer enters the gift voucher code into the discount coupon box during checkout and proceeds - presses enter/whatever. The screen refreshes and the store cheerfully tells them:

    Congratulations you have redeemed the Discount Coupon

    Of course it isn't a discount coupon so nothing happens to their order total. Their account is not credited with the gift certificate value - it remains unredeemed. Customers continues checkout assuming all is well. Contacts me later because they aren't happy that they got charged for their order even though they redeemed a gift certificate to pay for it.

    Can someone try this on their store and see if you get the same result? I suspect you will do because I don't have anything fancy set up to mess with this core functionality.

    Using version 1.3.8a

    Cheerio for now,

    Alan

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Gift voucher / coupon redemption error

    Moving this to the Bug Reports as it does look like a little bitty, umm ... bug ... on that message ...
    Linda McGrath
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