International Customer's Problems logging in

[tshirtman]

Our site is working except that International customer are having problems after logging in. The systems keeps looping them. And they are not able to acess the site. www.zen-cafe.com....


Thanks

[Ajeh]

You appear to be missing at least 2 classes in your stylesheet:

.hiddenField {
display: none;
}
.visibleField {
display: inline;
}

[tshirtman]

Ok, sorry but I am blond how do I fix that problem, the style sheet was template, I am not the most savy programmer.

[Ajeh]

You need to locate your stylesheet.css file in your template ...

Usually this would be in:
/includes/templates/your_template_dir/css/stylesheet.css

[tshirtman]

Not sound really stupid, but I just need place the code from that post into they style sheet? Or is there any other coding that need to be done?

[Ajeh]

You need to add those classes to your stylesheet ... then look to see if this fixes the issue you are having ...

[tshirtman]

Hi I add those classes to the style sheet with no luck, I had international customer same issue.

I am not sure What I am doing worng.
Thanks

[Ajeh]

I added for US and Canada ... are you still having problems with this?

[tshirtman]

Yes, a customer in the Philippines stated that they were not able to log in once they setup there account. I have not seen anyone in the US having this issue except internatinal customers, having this issue.

[alray10]

Yes, a customer in the Philippines stated that they were not able to log in once they setup there account. I have not seen anyone in the US having this issue except internatinal customers, having this issue.

I am in the Philippines at the moment and just done a test on your site no problem logging in as you described above, but you have real problems with your SSL certificate throwing up errors on every click.