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  1. #1
    Join Date
    Apr 2008
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    Default Re: Admin - Tools > Send Email

    Thanks for the fix. Not sure what you mean about the store not set up properly. We actually had a company move our site and update it at the same time. A little disconcerting. Anyway, I sent an email to our newsletter subscribers and got this:

    500 Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, [email protected] and inform them of the time the error occurred , and anything you might have done that may have caused the error. [thunderer/18631]

    Error: HTTPd: malformed header from script /store/admin/mail.php

    I received the email, but I am not sure who else did. This may be what you aluded to earlier about the site not being set up right?

    Is there a place I can just download the mail.php file? Is mine corrupt. I saw a post about running some Windows program to compare files for errors, but I am on a Mac. Any ideas?

  2. #2
    Join Date
    Jan 2004
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    66,444
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    279

    Default Re: Admin - Tools > Send Email

    Quote Originally Posted by bRodg6504 View Post
    We actually had a company move our site and update it at the same time.
    It may be appropriate to be reporting these problems to them.

    Quote Originally Posted by bRodg6504 View Post
    500 Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, [email protected] and inform them of the time the error occurred , and anything you might have done that may have caused the error. [thunderer/18631]

    Error: HTTPd: malformed header from script /store/admin/mail.php
    500 Server Error and Internal Server Error messages can be caused by a number of things.
    I suppose it's possible that the file mentioned may be damaged.
    Isn't that the one you just edited?

    Quote Originally Posted by bRodg6504 View Post
    Is there a place I can just download the mail.php file? Is mine corrupt.
    You can get teh complete Zen Cart fileset by following the various links from the Zen Cart website, either from the home page or the title bar on every page, or from the FAQs area: https://www.zen-cart.com/tutorials/i...hp?article=323

    Quote Originally Posted by bRodg6504 View Post
    I saw a post about running some Windows program to compare files for errors, but I am on a Mac. Any ideas?
    BBedit is one of a few programs available for Mac. Some are mentioned in this thread about comparison tools: http://www.zen-cart.com/forum/showthread.php?t=7330
    .

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  3. #3
    Join Date
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    Default Re: Admin - Tools > Send Email

    I downloaded the full fileset and replace the 'mail.php' in both the admin folder and the 'admin>includes>languages>english' folder and still get the same error. Could it be timing out?

  4. #4
    Join Date
    Apr 2008
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    Default Re: Admin - Tools > Send Email

    Okay, weird thing. When I replaced the 'mail.php' files, I didn't make the earlier change and the email page worked fine, except for the 500 error. I didn't get the problem I had earlier about not being able to even send an email. And now when I look at my newsletter section, it says it sent the last one, but we didn't get any bounced emails like we normally do. Weird.

 

 

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