Rustic Template Support Thread

[RiverCity]

Thanks Clyde,

I followed your instructions and deleted all the files and then reinstalled the copy I received from your website and I still can't get it to change from the Glacial Age template to the Rustic one.

I feel comfortable that I've installed it correctly according to the instructions so I must be not completing all the steps in my admin to make the change, I'll try to find the instructions to do that and retry it.

Thanks for the help,

Jim

[clydejones]

Thanks Clyde,

I followed your instructions and deleted all the files and then reinstalled the copy I received from your website and I still can't get it to change from the Glacial Age template to the Rustic one.

I feel comfortable that I've installed it correctly according to the instructions so I must be not completing all the steps in my admin to make the change, I'll try to find the instructions to do that and retry it.

Thanks for the help,

Jim

admin -> tools -> template selection

click the edit button

Select the template from the dropdown menu

click update

admin -> tools -> layout boxes controller

scroll to the bottom of the page

click the reset button

[RiverCity]

Ok, apparently I have another problem, that's the exact steps I took, I even deleted all the files and did the whole thing again from scratch and the Glacial Age template is still showing. I've even cleared my cache in the browser thinking the page just didn't reload.

I unzipped your file, uploaded the 'includes' folder to the public-html directory, then went into the admin and followed the two steps, everything looked normal until I clicked the refresh button at the bottom of the Layout Boxes Controller page, after clicking it, the top of the page still said it was Glacial Age, not Rustic.

I'll keep working on it,

Thanks again,

Jim

[clydejones]

Ok, apparently I have another problem, that's the exact steps I took, I even deleted all the files and did the whole thing again from scratch and the Glacial Age template is still showing. I've even cleared my cache in the browser thinking the page just didn't reload.

I unzipped your file, uploaded the 'includes' folder to the public-html directory, then went into the admin and followed the two steps, everything looked normal until I clicked the refresh button at the bottom of the Layout Boxes Controller page, after clicking it, the top of the page still said it was Glacial Age, not Rustic.

I'll keep working on it,

Thanks again,

Jim

Did you install the latest security patch before installing the template.

If so go back and get the latest updated version of the security patch and install that.

[RiverCity]

Security Patch? No haven't done that but will right now and retry the install.

Thanks for the info, will let you know if it works this time.

Thanks
Jim

[RiverCity]

I'm sorry for bothering you on this and I really appreciate the help but I understand if you are busy.

I installed the security patch according to the instructions, tried the admin was able to bring it up ok so that tested good, tried to bring up my site and nothing happened, just a blank page. Went back in and made the correction to the html_output.php file as per the patch instructions, still no page coming up on site, went back and changed to the original html_output.php and the site comes up now but still with the Glacial Age template. Still unable to change templates but at least the site is back up.

I guess I'll just have to stay with the Glacial age template until I can learn more about Zen Cart.

Thanks again for your help, I'll get it working one of these days.

Jim

[RiverCity]

Clyde,

Just thought I'd let you know I finally got the Rustic template to work properly. I don't know what was causing the problem but I had to delete all templates except for the default green one. I had to even delete the Glacial Age one I was using. I guess something had the install process locked up or something. Once I deleted all the templates except the default one, everything started working right.

Anyway, thanks for all the help,

Jim