HELP! Canada Post module doesn’t work in FRENCH

[nev]

I have the Canada Post Module installed. 1.3.8
Zen cart 1.3.8
The module works in English (with some small discrepancies in weight calculation mentioned in another post)

But all shipping options are displayed and can be chosen Priority, Expedited, Ground.

When I switch the cart to French, they are all displayed and Priority and Ground can be chosen and will proceed to Step 2 of the checkout but if you pick Expedited it just keeps bringing you back (refreshing) the Step 1 of the checkout process.

Can someone please help with this.

The site is
www.mllem.com/mademoiselle_m

You can test it on an exact test copy of the site at
www.mllem.com/mademoiselle_mtest
username: zen
pass: 1234

thanks
nev

[nev]

Update:

Called CP tech support, they pulled the logs, everything is fine with the price request on their side. They see the request, and the rate they sent back.
The problem seems to be with the CP module and how it processes the return information.

Did 2 full new installs of Zen Cart 1.3.8a and added only the French Language module
On one I installed Canada Post 1.3.8
On the other the Canada Post 1.3.8b

The results are the same. All options work in English, in French Messageries prioritaires and Colis standard work, Colis accélérés displays the right price but will not process to Step 2 of checkout if selected.

If a “play” how is this one different than the others then the only thing I see is the coding returned for the French characters from CP.

<fieldset>
<legend>MODULE_SHIPPING_CANADAPOST_TEXT_TITLE (1MODULE_SHIPPING_PACKAGING_RESULTS)&nbsp;<img src="images/shipping_canadapost.gif" alt="MODULE_SHIPPING_CANADAPOST_TEXT_TITLE" title=" MODULE_SHIPPING_CANADAPOST_TEXT_TITLE " width="66" height="15" /></legend>

<div class="important forward">$22.03</div>

<input type="radio" name="shipping" value="canadapost_Messageries prioritaires, 2008-05-29" id="ship-canadapost-Messageries prioritaires, 2008-05-29" /><label for="ship-canadapost-Messageries prioritaires, 2008-05-29" class="checkboxLabel" >Messageries prioritaires, 2008-05-29</label>

<!--</div>-->
<br class="clearBoth" />
<div class="important forward">$12.88</div>

<input type="radio" name="shipping" value="canadapost_Colis acc&#xE9;l&#xE9;r&#xE9;s, 2008-05-29" id="ship-canadapost-Colis acc&#xE9;l&#xE9;r&#xE9;s, 2008-05-29" /><label for="ship-canadapost-Colis acc&#xE9;l&#xE9;r&#xE9;s, 2008-05-29" class="checkboxLabel" >Colis acc&#xE9;l&#xE9;r&#xE9;s, 2008-05-29</label>
<!--</div>-->
<br class="clearBoth" />
<div class="important forward">$12.88</div>

<input type="radio" name="shipping" value="canadapost_Colis standard, 2008-05-30" id="ship-canadapost-Colis standard, 2008-05-30" /><label for="ship-canadapost-Colis standard, 2008-05-30" class="checkboxLabel" >Colis standard, 2008-05-30</label>

<!--</div>-->
<br class="clearBoth" />

</fieldset>

Can someone please have a look at this.

thanks

nev

[Franck69]

I currently have the same problem.

See here: http://www.zen-cart.com/forum/showthread.php?t=103951

Cheers
Franck

[YesNoMaybe]

Me too! A solution anyone?

[YesNoMaybe]

The problem is definitively the accent. Now is it a problem with Zen Cart that cannot handle the Data coming from Canada Post, or a problem in the Canada Post coding on their server that is returning bad data when Accent are there??

If someone have a clue, Please help! Thanks!

[YesNoMaybe]

Update:

Called CP tech support, they pulled the logs, everything is fine with the price request on their side. They see the request, and the rate they sent back.
The problem seems to be with the CP module and how it processes the return information.

Did 2 full new installs of Zen Cart 1.3.8a and added only the French Language module
On one I installed Canada Post 1.3.8
On the other the Canada Post 1.3.8b

The results are the same. All options work in English, in French Messageries prioritaires and Colis standard work, Colis accélérés displays the right price but will not process to Step 2 of checkout if selected.

If a “play” how is this one different than the others then the only thing I see is the coding returned for the French characters from CP.

<fieldset>
<legend>MODULE_SHIPPING_CANADAPOST_TEXT_TITLE (1MODULE_SHIPPING_PACKAGING_RESULTS)&nbsp;<img src="images/shipping_canadapost.gif" alt="MODULE_SHIPPING_CANADAPOST_TEXT_TITLE" title=" MODULE_SHIPPING_CANADAPOST_TEXT_TITLE " width="66" height="15" /></legend>

<div class="important forward">$22.03</div>

<input type="radio" name="shipping" value="canadapost_Messageries prioritaires, 2008-05-29" id="ship-canadapost-Messageries prioritaires, 2008-05-29" /><label for="ship-canadapost-Messageries prioritaires, 2008-05-29" class="checkboxLabel" >Messageries prioritaires, 2008-05-29</label>

<!--</div>-->
<br class="clearBoth" />
<div class="important forward">$12.88</div>

<input type="radio" name="shipping" value="canadapost_Colis acc&#xE9;l&#xE9;r&#xE9;s, 2008-05-29" id="ship-canadapost-Colis acc&#xE9;l&#xE9;r&#xE9;s, 2008-05-29" /><label for="ship-canadapost-Colis acc&#xE9;l&#xE9;r&#xE9;s, 2008-05-29" class="checkboxLabel" >Colis acc&#xE9;l&#xE9;r&#xE9;s, 2008-05-29</label>
<!--</div>-->
<br class="clearBoth" />
<div class="important forward">$12.88</div>

<input type="radio" name="shipping" value="canadapost_Colis standard, 2008-05-30" id="ship-canadapost-Colis standard, 2008-05-30" /><label for="ship-canadapost-Colis standard, 2008-05-30" class="checkboxLabel" >Colis standard, 2008-05-30</label>

<!--</div>-->
<br class="clearBoth" />

</fieldset>

Can someone please have a look at this.

thanks

nev

I really like Zen Cart but man, it's so hard to get help here!! Even if a lot of people get a bug, it's like nobody cares! Anyway...

I just called back to Canada Post and I talk with them again about this problem. These guys are really great!! The one I talked with seams to understand the situation pretty well. I send them the code I quoted and he fowarded it with explanation to the programmers. I let him know that a bunch of us here having hard time with this module in french so he put this request as an urgent one. So the programmers over there should take a look at that right away. He said to call back tomorrow with the ticket number. I hope they will find a way to fix that! I'll let you know.

[DrByte]

I really like Zen Cart but man, it's so hard to get help here!! Even if a lot of people get a bug, it's like nobody cares! Anyway...

"a bug" ... you're referring to something not working properly in a 3rd-party addon/contribution?

It's important to note that everything in the downloads/addons section is use-at-your-own-risk, and if it doesn't suit your needs exactly, it's up to you to adapt it as you require, or hire someone to do it for you if you're not comfortable making the changes yourself.

Nevertheless, rather than turn this into an argument, I spent the last 2 hours setting up a brand new site, installing a french language pack, verifying communications and translations, and running various diagnostics. And I've found the solution for you.

There's a line missing from the module:

/includes/modules/shipping/canadapost.php
around line 146 you'll see this section of code.
Simply insert the line shown in red here:

      $methods = array();
      for ($i = 0; $i < sizeof($canadapostQuote); $i ++) {
        list ($type, $cost) = each($canadapostQuote[$i]);
        $type = html_entity_decode($type);
        if ($this->cp_online_handling == true) {
          if ($method == '' || $method == $type) {

I hope you'll toss a few bills in the coffee pot as thanks ... http://www.zen-cart.com/donate

[medic1005]

I try to add the code, but it change the "size" of my page?? any solution, ?
thank's

[YesNoMaybe]

It works perfectly for me!! Thanks a lot DrByte!

Maybe I was a little rude in my post... sorry about that. I know that module is from a third party, I know zencart is free and that it's my own problem if I want to modify it, etc. What I wanted to say, and I'm sorry if it wasn't clear (english is not my main language), it that we have a big forum here toask for help, and a lot of people are asking for help in a lot of category of sotuation, but it is very hard to get help. It looks like when people have it working well they do not stay to help others. They just don't care. In many discussion I read I see your name helping the people. You're like one of the few guys and girls who are helping. If you pass 2 hours on this problem, I probably pass more than a week to find many answers here, without any result. That's bad in a forum who is suppose to be there to help.

Anyway, It's working well now and I'm really happy of that! Thanks a lot! I will send you something for that and I hope you will take that for a good 2 hours with your girlfriend in a restaurant to have back these 2 hours in a good way! Thanks again!

[springboard]

I'm also having the same message with the Canada Post shipping module at checkout in french: MODULE_SHIPPING_CANADAPOST_TEXT_TITLE (1MODULE_SHIPPING_PACKAGING_RESULTS)

I tried adding $type = html_entity_decode($type); to the appropriate file with no success.

Do I need some extra files for the module to work in french? everything else seems to work at checkout in french, just that one line is a problem.