Page 1 of 2 12 LastLast
Results 1 to 10 of 11
  1. #1
    Join Date
    May 2008
    Posts
    34
    Plugin Contributions
    0

    Default Product pages can't open with IE

    I am in the process of creating my first Zen Cart store. Up until now everything has gone very smoothly, however, today I ran into my first real problem.

    The individual product pages will not load using Internet Explorer.
    These pages load fine in Firefox. When I copy and past the URL from Firefox to Internet Explorer it gives the same error message, so it would seem like there is something in the code on all the product pages that has gone haywire.

    http://www.buyers-market.net/zen is where I'm developing the store. The only categories that have products in them so far are Doors --> Interior & Flooring --> Tile. If anyone could take a look at it I would greatly appreciate it.

    Thanks!

  2. #2
    Join Date
    Jan 2004
    Posts
    66,450
    Plugin Contributions
    81

    Default Re: Product pages can't open with IE

    "what" error message?
    Could it be related to the various javascript addons you've installed?

    Also, your images are huge and take a long time to load.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    May 2008
    Posts
    34
    Plugin Contributions
    0

    Default Re: Product pages can't open with IE

    Quote Originally Posted by DrByte View Post
    "what" error message?
    Could it be related to the various javascript addons you've installed?

    Also, your images are huge and take a long time to load.
    The error I'm getting is "Internet Explorer cannot open the site..." Further research has reviled that it is most likely a javascript conflict between the slide show in the header the lightbox. I may just end up replacing it with a flash animation if I can't get it sorted out.

    I know the images are huge. My client hasn't provided me with the real content yet , so I'm just using them as place holders. I guess I should have optimized them though.

    There are several other threads on this topic so maybe I shouldn't have started this one, but I'm posting this for other troubled searches.

    Thanks!

  4. #4
    Join Date
    Jan 2004
    Posts
    66,450
    Plugin Contributions
    81

    Default Re: Product pages can't open with IE

    If you suspect it's a javascript conflict, then perhaps the place to start is by removing or paring back pieces of it until the error goes away, and then rebuilding again.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
    May 2008
    Posts
    34
    Plugin Contributions
    0

    Default Re: Product pages can't open with IE

    Quote Originally Posted by DrByte View Post
    If you suspect it's a javascript conflict, then perhaps the place to start is by removing or paring back pieces of it until the error goes away, and then rebuilding again.
    The only additional javascript code that I added has been for the header slide show, Slimbox, and the category side box. The side box seems alright. Both Slimbox and the slide show work fine when only one of them is installed. I just don't know enough about javascript to know where to start with troubleshooting the actual code. It would be nice to figure this out, but at this point it needs to get done. Working around it with some sort of flash animation in the place of the slide show may be simplest.

  6. #6
    Join Date
    Jan 2004
    Posts
    66,450
    Plugin Contributions
    81

    Default Re: Product pages can't open with IE

    Your header fadeshow seems to be the culprit.

    Changing this:
    Code:
    new fadeshow(fadeimages, 650, 265, 0, 3000, 1, "R")
    to this:
    Code:
    //new fadeshow(fadeimages, 650, 265, 0, 3000, 1, "R")
    in the javascript stops the fadeshow from failing, and lets the page draw properly.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
    Join Date
    May 2008
    Posts
    34
    Plugin Contributions
    0

    Default Re: Product pages can't open with IE

    Yes, the slide show is the problem. When it is commented out everything works fine. With some more searching around I've found others who have been unable to get it working properly with lightbox. This is unfortunate because lightbox is the best, but my clients are all about the slide show. Flash could work as a replacement, but it isn't ideal. I know that using a script to put a random image there will work, but I'm still going to try to find a more "animated" alternative first.

    Oh, and for future reference the slide show script that I've been using is called the Ultimate Fade-in Slide Show. It can be downloaded at Dynamic Drive and some other sites. It is a cool script, but obviously doesn't fit my current situation.
    Last edited by jaydee98273; 12 Jun 2008 at 06:18 PM.

  8. #8
    Join Date
    Mar 2005
    Location
    Tempe, AZ
    Posts
    324
    Plugin Contributions
    0

    Default Re: Product pages can't open with IE

    Quote Originally Posted by jaydee98273 View Post
    I am in the process of creating my first Zen Cart store. Up until now everything has gone very smoothly, however, today I ran into my first real problem.

    The individual product pages will not load using Internet Explorer.
    These pages load fine in Firefox. When I copy and past the URL from Firefox to Internet Explorer it gives the same error message, so it would seem like there is something in the code on all the product pages that has gone haywire.

    http://www.buyers-market.net/zen is where I'm developing the store. The only categories that have products in them so far are Doors --> Interior & Flooring --> Tile. If anyone could take a look at it I would greatly appreciate it.

    Thanks!
    I am having the same problem, however when i try the mod on my test site every thing works fine however when i do that changes to live site it doesn't work in IE i get some error and page fails to open.
    Lextechs.com Powered By ZenCart

  9. #9
    Join Date
    Mar 2005
    Location
    Tempe, AZ
    Posts
    324
    Plugin Contributions
    0

    Default Re: Product pages can't open with IE

    Quote Originally Posted by jaydee98273 View Post
    I am in the process of creating my first Zen Cart store. Up until now everything has gone very smoothly, however, today I ran into my first real problem.

    The individual product pages will not load using Internet Explorer.
    These pages load fine in Firefox. When I copy and past the URL from Firefox to Internet Explorer it gives the same error message, so it would seem like there is something in the code on all the product pages that has gone haywire.

    http://www.buyers-market.net/zen is where I'm developing the store. The only categories that have products in them so far are Doors --> Interior & Flooring --> Tile. If anyone could take a look at it I would greatly appreciate it.

    Thanks!
    from what i gather there is a problem with the jscript_slimbox.php, located in modules> pages>product info, i said this because when i rename the file it the page can then open in IE> you can check it out a www.lextechs.com it'sa live site so i have the file renamed so my site can work in both IE and FIrefox
    Lextechs.com Powered By ZenCart

  10. #10
    Join Date
    May 2008
    Posts
    402
    Plugin Contributions
    0

    Default Re: Product pages can't open with IE

    Quote Originally Posted by lextechs View Post
    from what i gather there is a problem with the jscript_slimbox.php, located in modules> pages>product info, i said this because when i rename the file it the page can then open in IE> you can check it out a www.lextechs.com it'sa live site so i have the file renamed so my site can work in both IE and FIrefox
    Strangely, this seems to have solved my problem too, temoriarily. Until I cleared cache and reloaded.

 

 
Page 1 of 2 12 LastLast

Similar Threads

  1. Replies: 1
    Last Post: 16 Feb 2011, 07:46 AM
  2. Internet Explorer unable to open my product info pages
    By litepockets in forum General Questions
    Replies: 18
    Last Post: 27 May 2010, 09:46 PM
  3. open product info pages in new window
    By mgdesmond13 in forum Templates, Stylesheets, Page Layout
    Replies: 1
    Last Post: 23 Jun 2008, 07:10 PM
  4. category pages open with main page image
    By styledata in forum Templates, Stylesheets, Page Layout
    Replies: 8
    Last Post: 3 Jul 2006, 04:52 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg