URGENT help needed

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28 May 2008, 16:41

bostitch

New Zenner

Join Date:: Mar 2007
Posts:: 33
Plugin Contributions:: 0

URGENT help needed

After updating some files, as I described here...

http://www.zen-cart.com/forum/showthread.php?p=562825#post562825

I did this to my live site...and Now I cannot get an order to complete...and receive:

the following payment error:

The transaction resulted in an AVS mismatch. The address provided does not match billing address of cardholder. - Your credit card could not be authorized for this reason. Please correct any information and try again or contact us for further assistance.

Does anyone know what file caused this????

Please help!

29 May 2008, 20:11

bostitch

New Zenner

Join Date:: Mar 2007
Posts:: 33
Plugin Contributions:: 0

Re: URGENT help needed

After extensive review and testing with my merchant and the Authorize.net people...
It appears this error is being caused by AVS data outside of Zencart.
Maybe in some AVS database regarding the customer information not being updated???

Just sharing my experience here - in case anyone else runs into this.