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  1. #1
    Join Date
    May 2008
    Location
    Ohio
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    customer issue Re: Customer Login Problems - Help Urgent

    Yeah the images are huge on purpose. we want large images for clarity. Granted I could probably knock them back a little bit and retain most of the quality.

    Thanks for that catch on the header area, I knew it was overlapping like that in IE 7 but I couldn't for the life of me figure it out so much appreciation for that.

    Again I'm not sure of all the specific files I've changed and what changes I've made to them. This project has been going on for quite a while. If someone could give me at least some of the files that are tied to Login or Customer creation so I can look into them that'd be great.

    Again this is my first zencart store so I don't really know where to look first. But the help I'm getting so far is great!
    Thank you.

  2. #2
    Join Date
    Nov 2007
    Location
    Upstate NY
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    232
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    Default Re: Customer Login Problems - Help Urgent

    I've had security/login probs the past couple days, all fixed now. Here's a summary of my fixes. I Hope some of this helps you!

    I had the problems listed in this thread (but the fix there did not work for me):
    http://www.zen-cart.com/forum/showth...+Cart+is+empty

    I removed Simple SEO and installed Ultimate SEO. That fixed the shopping cart, new user registration and contact us problems. But existing users still could not login. Here is my fix for that:

    When an existing user tried to login the error msg said
    ERROR_SECURITY_ERROR

    I discovered that my template was missing the login timeout file that provides the security token. I copied all 3 login files from the zen classic directory and login works fine now (just copying the missing one didn't work).

    If you're missing any of these files (tpl_time_out_default.php, tpl_login_default.php , tpl_logoff_default.php) copy all 3 from Classic template_default to your template dir.

    Source dir is
    \zen-cart-v1.3.8a-full-fileset-12112007\includes\templates\template_default\templates

    Copy to:
    store root\includes\templates\Your_Template_Name

    Good Luck
    --Pat

  3. #3
    Join Date
    Nov 2007
    Location
    Upstate NY
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    Default Re: Customer Login Problems - Help Urgent

    BTW: there is also a login file in Admin.

    I learned about these files here:
    https://www.zen-cart.com/tutorials/i...hp?article=312

  4. #4
    Join Date
    May 2008
    Location
    Ohio
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    customer issue Re: Customer Login Problems - Help Urgent

    could part of the problem be the template I am using is either "template_default" or "classic"
    if so, should i copy the folder and rename it to a new template name

    let me know your thoughts... thanks.
    I believe the header is fixed now in IE7.... other than clicking to activate the flash which I think there is a way to turn off.

    also being new to SSL, does having a flash header = not secured?
    any thoughts are welcome

  5. #5
    Join Date
    Apr 2008
    Posts
    7
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    Default Re: Customer Login Problems - Help Urgent

    Hey... Where do I go exactly to check if I am missing any of these files (tpl_time_out_default.php, tpl_login_default.php , tpl_logoff_default.php) ? Please guide me in detail since this is the first time Im using Zen Cart. Also please let me know how im supposed to copy
    Source dir is
    \zen-cart-v1.3.8a-full-fileset-12112007\includes\templates\template_default\templ ates
    and transfer this to
    store root\includes\templates\Your_Template_Name

    Thanks
    a lot

  6. #6
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,021
    Plugin Contributions
    3

    Default Re: Customer Login Problems - Help Urgent

    Quote Originally Posted by nogginfuel View Post
    Yeah the images are huge on purpose. we want large images for clarity. Granted I could probably knock them back a little bit and retain most of the quality.
    Actually, you'll need to knock them back a lot - your 'New Product' images run from 80K to 140K - that's 10X too big. Notice the Qdoba image - sharper than yours and 13K. I haven't used it, but it seems that the Image Handler 2 mod does a great job of sizing images.

    Sorry I can't help with the login issue - I'd guess it's a corrupted file, but I don't know which one(s).

  7. #7
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,021
    Plugin Contributions
    3

    Default Re: Customer Login Problems - Help Urgent

    Try re-uploading includes/functions/sessions.php

 

 

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