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  1. #1
    Join Date
    Mar 2008
    Posts
    100
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    Default Problem with CC Processing on Authorize.net Module

    Hello everyone,
    I ran a live test on my site today using Authorize.net
    everything seemed to run through okay, but I noticed in the admin area when I
    went to look at the transaction info for what i ordered and credit-card payment
    it had a red X in the table.... Can someone explain to me why this is happening?
    I went into authorize.net and did the capture, but what do I do in order to know that the transaction has taken place and the money has been deposited to the bank account?

    Im somewhat confused because having been my first shopping cart alot of this info seems somewhat vague.

    Please help :)
    Thanks!
    _/\_/\_Swelter

  2. #2
    Join Date
    Jan 2004
    Posts
    66,444
    Plugin Contributions
    279

    Default Re: Problem with CC Processing on Authorize.net Module

    Quote Originally Posted by swelter83 View Post
    it had a red X in the table....
    Are you referring to the X in the column which indicates whether the customer was emailed the details of that particular row?
    The first row will have a checkmark because the customer was emailed the order confirmation receipt (which only happens after the transaction is approved).
    The second will NOT have a checkmark because another email simply stating that payment was received would be redundant. This row is only to record the authcode related to the payment.
    .

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  3. #3
    Join Date
    Mar 2008
    Posts
    100
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    0

    Default Re: Problem with CC Processing on Authorize.net Module

    oh okay cool, thanks! :)
    yeah i was kinda worried why, today when i woke up the transactions had gone through, which was nice.
    Thanks again!
    _/\_/\_Swelter

 

 

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