Maestro Cards Not Working Properly

[rubear]

Hello - we have had a number of occassions where customers have tried placing orders with their UK Maestro cards, not all Maestro cards have an issue number and in such cases we need to collect the start date, but the field remains shaded out. We use PayPal WPP and the latest version of Zencart. This is the error we get:-

Transaction Response Details: Array
(
[RESULT] => 7
[PNREF] => EPCP2BC88202
[RESPMSG] => Field format error: CARDSTART or CARDISSUE must be present
[REQUEST_ID] => 1212228636
[CURL_ERRORS] =>

Any suggestions or help greatly appreciated.
Thanks

[DrByte]

Does this resolve the issue for you?
http://www.zen-cart.com/forum/showpo...70&postcount=6

[rubear]

Hello :-)

Thank you for your help but we're still experiencing some problems. We use WPP not DP. We found the code in a page with DP and WPP. Basically, SOLO cards now have either an issue number OR a start date. There is a "to do" in message in the coding which says "convert this to handle issue number" on line 367. This, I believe, is our problem but we don't know how to do it solve it. FYI - I have enclosed the most recent transactional error message from a transaction today:-

Zen Cart message: We were not able to process your order. Please select an alternate payment method, or contact the store owner for assistance. (7 ) -

Transaction Response Details: Array
(
[RESULT] => 7
[PNREF] => EQFP2C8515DC
[RESPMSG] => Field format error: CARDSTART or CARDISSUE must be present
[REQUEST_ID] => 1214056865
[CURL_ERRORS] =>
)


Transaction Submission: Array
(
[ACCT] => ************3722
[AMT] => 22.60
[CARDISSUE] =>
[CITY] => Dunstable
[COUNTRY] => GB
[CURRENCY] => GBP
[CVV2] => ***
[EMAIL] => (deleted)
[EXPDATE] => 0611
[IPADDRESS] => 82.5.241.114
[ITEMAMT] => 22.60
[L_AMT0] => 11.30
[L_NAME0] => Advance £10 Tickets for Total Mayhem Presents Fun Factory Saturday 21 June at The Factory, 65 Goding Street, Vauxhall, London,
[L_NUMBER0] =>
[L_QTY0] => 2
[L_TAXAMT0] => 0.00
[NAME] => Luke Muldoon
[PHONENUM] =>
[STATE] =>
[STREET] => (deleted)
[TENDER] => C
[TRXTYPE] => S
[ZIP] => LU5 5PG
[REQUEST_ID] => 1214056865

NB - (deleted is where I have removed the customer details)

Any help very much appreciated!

Thank you.

[DrByte]

We use WPP not DP.

Careful about confusing the filenames with the service names.
The "paypalwpp.php" filename is actually for express checkout, and "paypaldp.php" is for Website Payments Pro. There are technical reasons for this, and things will probably be changed in a future release.
The paypalwpp.php file in 1.3.x is never used to collect credit card details, despite the fact that some code portions therein may suggest otherwise.
Thus, you should be focusing on the paypaldp.php file ... which is where the suggested changes in the link above would be made.

[rubear]

Hello Sir.

We tried the changes you suggested but are still getting the same problem. In essenace we have to allow the user the option of giving us an ISSUE NUMBER and an ISSUE DATE for Switch/Maestro/Solo cards. Not all the card issuers offer both an issue number and an issue date, so we have to allow the possibility of the user only entering at least one of these two fields. Here is the latest error message:-



ALERT: PayPal Direct Payment Error (7 )
Dear store owner,
An error occurred when attempting to initiate the payment-validation transaction. As a courtesy, only the error "number" was shown to your customer. The details of the error are shown below.

Field format error: CARDSTART or CARDISSUE must be present







Zen Cart message: We were not able to process your order. Please select an alternate payment method, or contact the store owner for assistance. (7 ) -

Transaction Response Details: Array
(
[RESULT] => 7
[PNREF] => ETJP2CBEB0C1
[RESPMSG] => Field format error: CARDSTART or CARDISSUE must be present
[REQUEST_ID] => 1215187527
[CURL_ERRORS] =>
)


Transaction Submission: Array
(
[ACCT] => ************(removed for customer security)
[AMT] => 66.50
[CARDISSUE] =>
[CITY] => London
[COUNTRY] => GB
[CURRENCY] => GBP
[CVV2] => ***
[EMAIL] => (removed for customer security)
[EXPDATE] => 0411
[IPADDRESS] => 80.177.47.37
[ITEMAMT] => 66.50
[L_AMT0] => 13.30
[L_NAME0] => £12 SAVER TICKETS for HOOK'D - Tony De Vit Tribute Party Sunday 27th July at The Arches, 53 Southwark Street, Southwark, London
[L_NUMBER0] =>
[L_QTY0] => 5
[L_TAXAMT0] => 0.00
[NAME] => (removed for customer security)
[PHONENUM] =>
[STATE] =>
[STREET] => (removed for customer security)
[TENDER] => C
[TRXTYPE] => S
[ZIP] => (Removed for customer security)
[REQUEST_ID] => 1215187527

Any suggestions gratefully received.

Thank you!
Ru

[rubear]

Hello again

This is becoming a major problem for us.

Is there any way of "unblocking" START DATE on Maestro/Solo cards?

Thanks
Ru