Installation problem - blank page

[chillout_buddha]

I ftp'd all the installation files to the server.

When I try to install by going to the www.mydomain.com/catalog/zc_install/index.php, I get blank page.

I uploaded the files using FileZilla. I uploaded the files 3 times from scratch and all the permissions for files and directories are as shown in the installation guide.

What am I doing wrong? or is it the problem in the server end?

Thanks for help!

[kobra]

What are your server details?
php ver
mysql ver
apache ver
Server Linux or win

Zen Cart ver

[chillout_buddha]

System details as follows:

PHP Version 4.4.8
MySQL 5.0.32
They are running Zeus/4.3 and Zend Engine v1.3.0
Linux server

Thanks

[Website Rob]

Re-upload the 'includes' dir. Odds are some files didn't make it on the first upload.

If still a problem then re-upload the 'zc_install' dir.

[chillout_buddha]

Re-upload the 'includes' dir. Odds are some files didn't make it on the first upload.

If still a problem then re-upload the 'zc_install' dir.

I already re-uploaded individual folders 3 times on 3 different days. I don't think upload was the problem. I can try again though......

[chillout_buddha]

Re-upload the 'includes' dir. Odds are some files didn't make it on the first upload.

If still a problem then re-upload the 'zc_install' dir.

I did that again... no effect...

[Website Rob]

Could still be an upload problem or perhaps a permission problem.

Have you confirmed files in your Hosting account match the files in the default upload; ie. are they there?

yoursite.com/index.php << what happens?

[chillout_buddha]

Could still be an upload problem or perhaps a permission problem.

Have you confirmed files in your Hosting account match the files in the default upload; ie. are they there?

yoursite.com/index.php << what happens?

When I do mysite.com/catalog/index.php, I get the following:

Hello. Thank you for loading Zen Cart™.
You are seeing this page for one or more reasons:

1. This is your first time using Zen Cart™ and you haven't yet completed the normal Installation procedure.
If this is the case for you, Click here to begin installation.

2. Your /includes/configure.php and/or /admin/includes/configure.php file contains invalid path information and/or invalid database-connection information.
If you recently edited your configure.php files for any reason, or maybe moved your site to a different folder or different server, then you'll need to review and update all your settings to the correct values for your server.
See the Online FAQ and Tutorials area on the Zen Cart™ website for assistance.

To begin installation ...

1. The Installation Documentation can be read by clicking here: Documentation
2. Run zc_install/index.php via your browser.
3. The Online FAQ and Tutorials area on the Zen Cart™ website will also be of value if you run into difficulties.

Then when I click on "Click here to begin installation", I get a blank page.

"Click here to begin installation" is a hyperlink to mysite.com/catalog/zc_install/index.php

[kobra]

chillout_buddha,

Who are you hosted with?

Have they been of any assistance with this?

[chillout_buddha]

chillout_buddha,

Who are you hosted with?

Have they been of any assistance with this?

Well, my client is with Netregistry (Aus).. I haven't contacted the host yet. I was thinking maybe it is something to do with Zen Cart. I will be contacting them soon.