Contact Us and IE7 not playing nice!

**wtashby** · 4 Jun 2008, 04:49 AM

I'm using Zen 1.3.8, and IE7, on a windows xp computer.

The Send button in my Contact Us form doesn't work.

Contact Us

It works just fine in Firefox and Safari, just not in IE7. In fact, it's not even clickable in IE7 on my computer.

It just sits there, staring at me

,

Anyway,

, could someone please have a look and see what my malfunction is?

Thanks!

**gothstone** · 5 Jun 2008, 04:50 AM

Your page has a lot of html errors: http://validator.w3.org/check?uri=ht...Inline&group=0
I believe the one causeing the issue is the unesscaped ampersand in the form action.
Also, your CSS has several errors: http://jigsaw.w3.org/css-validator/v...ning=1&lang=en
You also might try turning off the javascipt in your header thats running your flash. You really shouldn't have a javascript running outside of the head tag.

**wtashby** · 5 Jun 2008, 05:04 AM

Originally Posted by gothstone

Your page has a lot of html errors: http://validator.w3.org/check?uri=ht...Inline&group=0
I believe the one causeing the issue is the unesscaped ampersand in the form action.
Also, your CSS has several errors: http://jigsaw.w3.org/css-validator/v...ning=1&lang=en
You also might try turning off the javascipt in your header thats running your flash. You really shouldn't have a javascript running outside of the head tag.

Would you mind explaining all of that in more detail please? If I had any idea what you were talking about, I probably would have taken care of it already.

Thanks for replying.

**gothstone** · 5 Jun 2008, 05:47 AM

If you view the source of your contact page you have a line that reads

Code:

<form name="contact_us" action="http://www.theashbymint.com/index.php?main_page=contact_us&action=send" method="post">

You should never put a & charachter in a link, in your code you should use & instead. Now that I look closer, your real problem it that you have 2 form tags, you must have added one in your define pages editor.

You should click on those links and read what they have to say. You need to track down the cause of each of those errors and fix it. Zencart code itself is clean, you might get 1 or 2 errors. All of the rest are from code you have added or changed. The "rules" of the w3 are more strict than any browser, but if you follow them to a T than your page will look the same and be useable in any browser. If not, then everyone gets a slightly (or dramaticaly) different site, and some may not be able to view it at all. Firefox and Safari are being user friendly and compensating for the code error, IE7 is not, so your send button is broken.

In the template you have created, specificaly in your header, you are useing javascript to run fash. I don't know why, as thats pretty messy. Javascript should be avoided when possible, and it should always be run inside the html tag<head>.

**wtashby** · 5 Jun 2008, 06:08 AM

Thanks, I got the contact us form working again. For some reason, can't remember why, I did add another form tag in the define page. Removed it and voila! Works like a charm now.

Now, as for using java to run my header, it was the only way I could get it to work. If you can suggest a neater, cleaner way to run a .swf file in the header, without java, I would be very greatful.

**gothstone** · 6 Jun 2008, 12:20 AM

Example, you will have to change sizes, file name and alt tag:

Code:

<object type="application/x-shockwave-flash" data="images/banner.swf" width="288" height="128">
<param name="movie" value="images/banner.swf" />
<img src="banner.gif" width="288" height="128" alt="banner" />
</object>

**wtashby** · 6 Jun 2008, 12:27 AM

Where would I make these changes that you suggest?

**gothstone** · 6 Jun 2008, 02:14 AM

./includes/templates/silverfish/common/tpl_header.php in place of your current java script calling the flash.

**wtashby** · 6 Jun 2008, 02:47 AM

Nope. That doesn't work. Not at all. Sorry.

Any other ideas?

**gothstone** · 6 Jun 2008, 03:07 AM

What do you mean that didn't work? What did it do? Did you change the code to your needs? Ok, here's the exact code to put in.

Code:

<object type="application/x-shockwave-flash" data="includes/templates/silverfish/images/flash/logo.swf" width="760" height="132">
<param name="movie" value="includes/templates/silverfish/images/flash/logo.swf" />
</object>

If that doesn't work, its probably a typo or something, but you could always go the overdone but absolute method:

Code:

<!--[if !IE]> -->
<object type="application/x-shockwave-flash"
  data="includes/templates/silverfish/images/flash/logo.swf" width="760" height="132">
<!-- <![endif]-->

<!--[if IE]>
<object classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000"
  codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,0,0"
  width="760" height="132">
  <param name="movie" value="includes/templates/silverfish/images/flash/logo.swf" />
<!--><!--dgx-->
  <param name="loop" value="true" />
  <param name="menu" value="false" />

  <p>Your <b>browser</b> sucks!</p>
</object>
<!-- <![endif]-->

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