Alpha Sort - Help please

[DrByte]

Um ... Are you saying you don't like the fact that the centerbox entitled "New Products for June" is showing stuff in random order? That's entirely by design.

I'm not sure what else you could be referring to, because the actual normal listing of products is ... well ... not showing on your site. I suspect you've done something in your customizing that has disabled the usual product listing content.

[xveegerx]

Um ... Are you saying you don't like the fact that the centerbox entitled "New Products for June" is showing stuff in random order? That's entirely by design.

I'm not sure what else you could be referring to, because the actual normal listing of products is ... well ... not showing on your site. I suspect you've done something in your customizing that has disabled the usual product listing content.

No, I'm not referring to the "New Products for June".

When you click on a category, that has products listed, and you go to the page with those listings, they do not sort by alpha order, they sort randomly and some are missing or not showing up in the thumbs list, and when you go to the first page, then the second, on the second page (pinups for example) the products tend to repeat. So some are not showing up in this random sort order, while others are being duplicated.

The listings are showing up for me, I don't know what you are referring to being "actual normal listing of products" unless you mean the categories, but I've checked this on two different computers with two different browsers and I still get the same thing and they do show up for me.

I've tried to fix this for numerous days now and every day I am looking at it trying to find what is wrong but I cannot find it.

[xveegerx]

Here is a little more info.

This morning I tried the sort order by number in the Cartoon category, and every time I refreshed the page it STILL showed the products in random order rather than in alpha order(or number sort order because I added the sort order number in alphabetical order).

[DrByte]

That's because you're seeing the new-products centerbox, and not the actual product listing, which would only not display if you've customized something which stops the real product listing content from showing.

[xveegerx]

That's because you're seeing the new-products centerbox, and not the actual product listing, which would only not display if you've customized something which stops the real product listing content from showing.

I appreciate your reply, but it doesn't help me hash through what the problem is.

When you refer to "customized something" are you referring to the overall appearance of the cart? Meaning the template? Or are you referring to a php page or? Please forgive my ignorance but I need specifics in order to reply properly or try to pinpoint the problem.

[DrByte]

The default product listing page consists of:

- header
- category title
- filter pulldowns
- actual product listing
- 4 centerboxes:
--- new products (if any)
--- featured products (if any)
--- specials (if any)
--- upcoming products (if any)

You've done something to your site that has broken the product-listing portion of that.
That could be in your template files and/or module files ... or ... depending on what exactly has been broken, could be in classes, functions, and other areas.

I'd start by looking at the customized template files, then modules.
I'd also look at what addons you've installed to see if any of those might be contributors to the problem.

The first thing I usually do in attempting to diagnose something that's eluding me is this: http://www.zen-cart.com/wiki/index.p...Obscure_Issues

[xveegerx]

I could have used this information perhaps 8 days ago..

Thank you, but I am 14 days into this now and since I cannot pinpoint the problem at least your latest reply has given me a more direct answer to make a decision in dumping the project or continuing on.

This is like hunting for a needle in a haystack so I think it would be best if I reinstall or try a different cart. It was 4 days just to key in all the information from the 78 products, the time invested has done me in.

I appreciate your time nontheless.