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  1. #1
    Join Date
    May 2008
    Posts
    16
    Plugin Contributions
    0

    Default Problem Setting Up USPS

    I am trying to setup USPS shipping and it does not work. If I put it in Test mode and go to my store I get this message:
    We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
    If you prefer to use USPS as your shipping method, please contact us for assistance.
    (Please check that your Zip Code is entered correctly.)
    Your account is in TEST MODE. Do not expect to see usable rate quotes until your USPS account is moved to the production server (1-800-344-7779) and you have set the module to production mode in Zen Cart admin.

    If I set it to production server I get this message:
    We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.

    I sent an email to USPS asking them to move my account to a production server but got the email below. What am I doing wrong?

    Thanks

    Thank you for contacting us. The test logs under your UserID do not show valid test requests. We are unable to move your account to the production server until a valid test request is received. If you are using third party software, testing is not required. However, you must provide us with the name of the software you are using. We can then update your account.

    Thank you for using the USPS.

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Problem Setting Up USPS

    Make sure that you are using the current version of USPS and I would call and ask them to activate your account for the production server ...

    The latest USPS patch is at:
    http://www.zen-cart.com/forum/showthread.php?t=97461
    Linda McGrath
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  3. #3
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: Problem Setting Up USPS

    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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