Ok this is weird paypal express is set up and works for the most part.
But if customer uses the express check out and has not setup an account then logs in to paypal and account is made on my store and order is placed but payment is not taken. Anyone have any clue why this is happening?

If I can take the express check out button off the cart it will force them to make an account before going to paypal and that will fix the problem (I think) but how do I do that?