Contact Us Email: from Plain to HTML?

[Makover]

Hi,

After upgrading from 1.2.5 to 1.3.8, email sent via the "Contact Us" form are sent in plain text format instead of HTML format, despite the fact that under admin > Configuration > Email Options I've set:

Use MIME HTML When Sending Emails = true

What else should I check?

Thanks,
Alon

[fairestcape]

ADMIN>>>CONFIGURATION>>>CUSTOMER DETAILS...Customer Default Email Preference

Set to "1"

[Makover]

Still Plain Text

What I'm afraid of is that during the upgrade (or prior to it), some values were hard-coded. Which files should I check for hard coded values?

[fairestcape]

OUTGOING email is capable of being sent either TEXT or HTML.

INCOMING email (such as that sent via the "contact us" facility) is only coming to the store owner - so no need for HTML. Text will do just fine. So there is no feature to have INCOMING messages formatted for HTML.

If you copy yourself on the OUTGOING messages (create account, order confirmation, etc.) then you will get the mail in HTML format.

But for incoming stuff - no need for HTML, getting the message as text is probably more efficient and reliable.

[Makover]

Ooops, you're right. Didn't think about it .
Thank you

[LissaE]

All my emails used to come to me in text format despite all email references being set to HTML, I came across another thread suggesting to create an account for myself with my admin address and choose HTML for the email format, and all my emails come in html now, including the contact us page emails....so if you still want them in HTML try this :)