Originally Posted by
DrByte
That's a new one.
What country is your server hosted in?
it is hosted in United States - i'm based in Australia.
What languages does it support?
English
Who is your hosting company?
Hostgator. they use cPanel with the following versions:
cPanel Version 11.23.4-STABLE
cPanel Build 26138
Theme x3
Apache version 1.3.41 (Unix)
PHP version 5.2.6
MySQL version 5.0.51a-community
Architecture i686
Operating system Linux
.
Were your PHP files uploaded in ASCII mode or BINARY?
Uploaded in ASCII using Filezilla. There had been a number of files missed in the ftp process but I went back and compared directories and uploaded the files which were missing.
What language packs do you have installed on your site?
English
Which language is active when these symptoms occur?
English
Do you have any similar problems on the storefront?
I have another older site hosted with Hostgator and it works fine. I initially hosted this new site as a sub-domain of my older site. I had the same problems installing it when it was a sub-domain. I then created its own account for the new site and hosted it separately (but also with Hostgator) and it is still having this problem.
Have you edited the CHARSET definition in any files for any reason?
No, I haven't touched the CHARSET.
Where did you install the Zen Cart files from? Where did you download them?
I downloaded the files from the zencart website about a month ago. Initially I installed from the same ones I used for my older site. When the problem occurred I downloaded new files but am still getting the problem.
Bookmarks