Date of Birth is a required field for customer information on my store. However, when customers use PEC, the DOB field is not supplied. Is there a way to request this information along with the other PEC fields?
Date of Birth is a required field for customer information on my store. However, when customers use PEC, the DOB field is not supplied. Is there a way to request this information along with the other PEC fields?
PayPal does not collect-and-forward that information, so it is not part of the account-synchronization done during Express Checkout.
You can ask the customers to update it and give them a link to their My Account area, and/or write custom code to force collection during checkout or something. If you're uncomfortable with writing custom code, you can post a request for paid help in the Commercial Help Wanted area.
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