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  1. #1
    Join Date
    Jun 2006
    Location
    Vancouver BC Canada
    Posts
    27
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    Default Don't know what is wrong.. getting My copy & customers copy of receipts.. HELP!

    Hey!

    I would REALLY appreciate some help.

    For the last few days I have been receiving my copy AND the customers copy of the receipt when an order is made.
    Any incite as to why this is happening?
    Also today I got TWO copy's of each of the email, and Zen seemed to make the second copy email a new order..

    THANKS!!!
    Candice

  2. #2
    Join Date
    Jun 2006
    Location
    Vancouver BC Canada
    Posts
    27
    Plugin Contributions
    0

    Default Re: Don't know what is wrong.. getting My copy & customers copy of receipts.. HELP!

    Sorry also one more thing, I am also getting the New customers Welcome email..
    Candice

  3. #3
    Join Date
    Jun 2003
    Posts
    33,813
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    0

    Default Re: Don't know what is wrong.. getting My copy & customers copy of receipts.. HELP!

    Have you asked your host what they have changed on your email server?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  4. #4
    Join Date
    Jun 2006
    Location
    Vancouver BC Canada
    Posts
    27
    Plugin Contributions
    0

    Default Re: Don't know what is wrong.. getting My copy & customers copy of receipts.. HELP!

    I actually had them go and change the email setting.. will see if it helps
    thanks
    Candice

 

 

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