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  1. #1
    Join Date
    May 2007
    Location
    Italy
    Posts
    438
    Plugin Contributions
    0

    Default Contact Info Sidebox Support Thread

    Hello, I've installed on ZC 1.3.8a 2 mods:
    contact info sidebox and
    ask a question (with sidebox)
    the problem is that not in home page, but in the page of the product, when I click on the contact data (except the mail) the link goes on the ask question about that product.

    I have also installed the Ultimate seo mod, can it be that?

    How can I solve?

    Thanks

  2. #2
    Join Date
    Mar 2007
    Location
    AZ
    Posts
    1,911
    Plugin Contributions
    2

    Default Re: problem with contact info sidebox and ask a question

    If you provide a link to your site, zenners can take a look and see what's happening and offer assistance.

    Tina

  3. #3
    Join Date
    May 2007
    Location
    Italy
    Posts
    438
    Plugin Contributions
    0

    Default Re: problem with contact info sidebox and ask a question

    Sorry, ok

    Consider that it is in construction

    www.passegginiamo.it

    thanks

  4. #4
    Join Date
    Nov 2005
    Location
    Colorado Springs, CO USA
    Posts
    7,033
    Plugin Contributions
    31

    Default Re: problem with contact info sidebox and ask a question

    Quote Originally Posted by giuly View Post
    Sorry, ok

    Consider that it is in construction

    www.passegginiamo.it

    thanks
    Just checked you site.

    Both boxes seem to be functioning as they are supposed to.

    The contact sidebox links to the contact us page when the e-mail us link is clicked.

    The ask a question sidebox displays as it should when you are on the product info page and links to the ask a question page.

  5. #5
    Join Date
    May 2007
    Location
    Italy
    Posts
    438
    Plugin Contributions
    0

    Default Re: problem with contact info sidebox and ask a question

    Yes, the email in contact box goes, but if you click on deails above email, the link goes like the page of the product.
    The same thinf if I insert the address instead of telephone numbers

  6. #6
    Join Date
    Nov 2005
    Location
    Colorado Springs, CO USA
    Posts
    7,033
    Plugin Contributions
    31

    Default Re: problem with contact info sidebox and ask a question

    Quote Originally Posted by giuly View Post
    Yes, the email in contact box goes, but if you click on deails above email, the link goes like the page of the product.
    The same thinf if I insert the address instead of telephone numbers
    Can you post the code for the ask a question sidebox please

    includes/templates/YOUR_TEMPLATE/sideboxes

    a quick check indicates that the closing /a tag may be missing in that sidebox but I'd have to see the code in order to be sure.

 

 

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