Results 1 to 3 of 3
  1. #1
    Join Date
    Oct 2007
    Location
    Atlanta, GA
    Posts
    79
    Plugin Contributions
    0

    Default '403 Forbidden Error' when trying to download product

    I'm trying to set up a category that only contains free downloadable wallpaper. I have read and followed (I think ) all the instructions in the article titled How do I add downloads to products? make products downloadable? found here: https://www.zen-cart.com/tutorials/index.php?article=71

    Checkout goes smoothly but when I click the link to download the wallpaper, I get this message:

    Forbidden

    You don't have permission to access /pub/.ivhzmcoinfxhlwnqq/wallpaper-name.gif on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    I am running ZenCart 1.3.7.1.

    I have changed the permissions of both the "pub" and "download" folders to 777.

    I'm with Bluehost and according to the directions from the above article I should turn redirect ON since I'm on a Linux server. I found it in the control panel but maybe I am not doing something right. Here's a screen capture of how I set up the redirect:



    Can somebody pleeeease help me out here? Why am I getting this error?

    Here is the wallpaper page so far if you want to go through the process to see the error yourself: http://www.queerrepublictees.com/ind...products_id=60

  2. #2
    Join Date
    Oct 2007
    Location
    Atlanta, GA
    Posts
    79
    Plugin Contributions
    0

    Default Re: '403 Forbidden Error' when trying to download product

    Okay well, nevermind! I set the redirect to 'false' in Admin->Configuration->Attribute Settings and now it's working!

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: '403 Forbidden Error' when trying to download product

    Thanks for the update on what worked for you ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

Similar Threads

  1. 403 Forbidden error when updating product
    By pinixdesign in forum Setting Up Categories, Products, Attributes
    Replies: 28
    Last Post: 27 Mar 2012, 05:10 AM
  2. 403 Forbidden when clicking my test download
    By Sel_888 in forum Setting Up Categories, Products, Attributes
    Replies: 5
    Last Post: 5 Jan 2011, 06:43 PM
  3. Download Redirect 403 Forbidden Server Error
    By Jay Gee in forum Setting Up Categories, Products, Attributes
    Replies: 14
    Last Post: 23 Oct 2009, 04:28 AM
  4. 403 FORBIDDEN on product download
    By bilbothecat in forum General Questions
    Replies: 6
    Last Post: 4 May 2009, 07:40 AM
  5. 403 forbidden error when trying to access admin
    By jsiperko in forum Basic Configuration
    Replies: 1
    Last Post: 13 Jun 2006, 02:56 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR