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  1. #1
    Join Date
    Oct 2008
    Posts
    3
    Plugin Contributions
    0

    Default WARNING: Security hash problem.

    Whenever I try a transaction (test mode) I always get this error:
    WARNING: Security hash problem. Please contact store-owner immediately. Your order has *not* been fully authorized.

    The order goes through to Authorize.

    I have triple checked my api login , transaction key, and md5 hash. For the md5 hash, for example, I have entered "abc" in Authorize.net control panel, and "abc" in the module config. SSL is enabled, and is working.

    Here is a debug log: (removed sensitive info)

    Oct-04-2008 02:23:12
    =================================

    Response Code: 1.
    Response Text: (TESTMODE) This transaction has been approved.

    Sending to Authorizenet: Array
    (
    [x_login] => *******
    [x_tran_key] => *******
    [x_relay_response] => FALSE
    [x_delim_data] => TRUE
    [x_delim_char] => |
    [x_encap_char] => *
    [x_version] => 3.1
    [x_type] => AUTH_CAPTURE
    [x_method] => CC
    [x_amount] => 25.00
    [x_currency_code] => USD
    [x_card_num] => XXXXXXXXXXXXX0027
    [x_exp_date] => 0111
    [x_card_code] => ****
    [x_email_customer] => FALSE
    [x_email_merchant] => FALSE
    [x_cust_id] => 1
    [x_invoice_num] => TEST-21-9LKCym
    [x_first_name] => B
    [x_last_name] => C
    [x_company] =>
    [x_address] => 3 G
    [x_city] => S R
    [x_state] => CA
    [x_zip] => 9
    [x_country] => United States
    [x_phone] => 92
    [x_email] => b
    [x_ship_to_first_name] => B
    [x_ship_to_last_name] => C
    [x_ship_to_address] => 3 G
    [x_ship_to_city] => S R
    [x_ship_to_state] => California
    [x_ship_to_zip] => 9
    [x_ship_to_country] => United States
    [x_description] => USA & Canada Yearly Subscription (qty: 1)
    [x_recurring_billing] => NO
    [x_customer_ip] => 65
    [x_po_num] => Oct-04-2008 02:23:11
    [x_freight] => 0.00
    [x_tax_exempt] => FALSE
    [x_tax] => 0.00
    [x_duty] => 0
    [Date] => October 4, 2008, 2:23 pm
    [IP] => 65
    [Session] => 59d0024d99794d757ecb9d5cf8da9221
    [x_test_request] => TRUE
    [url] => https://secure.authorize.net/gateway/transact.dll
    )


    Results Received back from Authorizenet: Array
    (
    [0] => Response from gateway
    [1] => 1
    [2] => 1
    [3] => 1
    [4] => (TESTMODE) This transaction has been approved.
    [5] => 000000
    [6] => P
    [7] => 0
    [8] => TEST-21-9LKCym
    [9] => USA Canada Yearly Subscription (qty: 1)
    [10] => 25.00
    [11] => CC
    [12] => auth_capture
    [13] => 1
    [14] => B
    [15] => C
    [16] =>
    [17] => 3 G
    [18] => S R
    [19] => California
    [20] => 9
    [21] => United States
    [22] => 92
    [23] =>
    [24] => b
    [25] => B
    [26] => C
    [27] =>
    [28] => 3 G
    [29] => S R
    [30] => California
    [31] => 9
    [32] => United States
    [33] => 0.0000
    [34] => 0.0000
    [35] => 0.0000
    [36] => FALSE
    [37] => Oct-04-2008 02:23:11
    [38] => 4FE53E4EDB048C7707A2F2556A2E80FE
    [39] =>
    [40] =>
    [41] =>
    [42] =>
    [43] =>
    [44] =>
    [45] =>
    [46] =>
    [47] =>
    [48] =>
    [49] =>
    [50] =>
    [51] =>
    [52] =>
    [53] =>
    [54] =>
    [55] =>
    [56] =>
    [57] =>
    [58] =>
    [59] =>
    [60] =>
    [61] =>
    [62] =>
    [63] =>
    [64] =>
    [65] =>
    [66] =>
    [67] =>
    [68] =>
    [69] => October 4, 2008, 2:23 pm
    [70] => 65.
    [71] => 59d0024d99794d757ecb9d5cf8da9221
    [Expected-MD5-Hash] => 4DFBC95BE6A32368062CB879F4E8A664
    [HashMatchStatus] => FAIL
    )


    CURL communication info: Array
    (
    [url] => https://secure.authorize.net/gateway/transact.dll
    [content_type] => text/html
    [http_code] => 200
    [header_size] => 237
    [request_size] => 173
    [filetime] => -1
    [ssl_verify_result] => 0
    [redirect_count] => 0
    [total_time] => 0.403519
    [namelookup_time] => 0.001707
    [connect_time] => 0.068877
    [pretransfer_time] => 0.222169
    [size_upload] => 1058
    [size_download] => 650
    [speed_download] => 1610
    [speed_upload] => 2621
    [download_content_length] => 650
    [upload_content_length] => 1058
    [starttransfer_time] => 0.290094
    [redirect_time] => 0
    )


    RAW data received:
    *1*|*1*|*1*|*(TESTMODE) This transaction has been approved.*|*000000*|*P*|*0*|*TEST-21-9LKCym*|*USA Canada Yearly Subscription (qty: 1)*|*25.00*|*CC*|*auth_capture*|*1*|*B*|*C*|**|*3 G*|*S R*|*California*|*9*|*United States*|*9*|**|*b*|*B*|*C|**|*3 G*|*S R*|*California*|*9*|*United States*|*0.0000*|*0.0000*|*0.0000*|*FALSE*|*Oct-04-2008 02:23:11*|*4FE53E4EDB048C7707A2F2556A2E80FE*|**|**|**|**|**|**|**|**|**|**|**|** |**|**|**|**|**|**|**|**|**|**|**|**|**|**|**|**|**|**|*October 4, 2008, 2:23 pm*|*65*|*59d0024d99794d757ecb9d5cf8da9221*



    Any help is greatly appreciated.

  2. #2
    Join Date
    Jun 2003
    Posts
    33,715
    Plugin Contributions
    0

    Default Re: WARNING: Security hash problem.

    At the bottom of this page are Related threads - Have you checked them out?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    Oct 2008
    Posts
    3
    Plugin Contributions
    0

    Default Re: WARNING: Security hash problem.

    Yes, I have read them all. I have also used the search feature and read the threads.

  4. #4
    Join Date
    Oct 2008
    Posts
    3
    Plugin Contributions
    0

    Default Re: WARNING: Security hash problem.

    I finally figured it out. When I was given the API login id from Authorize, it was in all caps. However, the login id is lowercase not uppercase. Therefore, the order would go through, because Authroize does not check the case. However, the md5 would not match because the md5 is case sensitive.

 

 

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