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  1. #1
    Join Date
    May 2007
    Posts
    34
    Plugin Contributions
    0

    Default ALERT: PayPal Direct Payment Error (0 )

    Hello. We've been getting something odd with payment pro (see below). The problem is that we get a PayPal Direct Payment Error alert, the transaction is "approved" (as per the notification below and confirmed in paypal) but the shop thinks the payment has been declined and does not recognise the sale. Here is what we get :-

    ####################################################################################################____

    ALERT: PayPal Direct Payment Error (0 )
    Dear store owner,
    An error occurred when attempting to initiate the payment-validation transaction. As a courtesy, only the error "number" was shown to your customer. The details of the error are shown below.

    Approved







    Zen Cart message: 0 -

    Transaction Response Details: Array
    (
    [RESULT] => 0
    [PNREF] => ESJP2E2D9299
    [RESPMSG] => Approved
    [AUTHCODE] => 111111
    [AVSADDR] => Y
    [AVSZIP] => Y
    [CVV2MATCH] => Y
    [PPREF] => 3CU3793169159024V
    [CORRELATIONID] => 5db2ada538924
    [PROCAVS] => F
    [PROCCVV2] => M
    [IAVS] => Y
    [REQUEST_ID] => 1224108206
    [CURL_ERRORS] =>
    )


    Transaction Submission: Array
    (
    [ACCT] => [removed for security reasons]
    [AMT] => 18.90
    [CARDISSUE] =>
    [CARDSTART] => 0507
    [CITY] => thetford
    [COUNTRY] => GB
    [CURRENCY] => GBP
    [CVV2] => ***
    [EMAIL] => [removed for security reasons]
    [EXPDATE] => 0610
    [IPADDRESS] => 92.20.25.4
    [ITEMAMT] => 18.90
    [L_AMT0] => 6.30
    [L_NAME0] => 5 Super Earlybird Tickets for TWIST (Hard House Academy Afterparty) Sunday 19th October at Union (formally known as Crash) 66
    [L_NUMBER0] =>
    [L_QTY0] => 3
    [L_TAXAMT0] => 0.00
    [NAME] => [removed for security reasons]
    [PHONENUM] =>
    [STATE] =>
    [STREET] => [removed for security reasons]
    [TENDER] => C
    [TRXTYPE] => S
    [ZIP] => ip24 1uf
    [REQUEST_ID] => 1224108206

    ####################################################################################################____

    We get this about once in every 15 transactions. Any suggestions?

    Many thanks
    Ru.

  2. #2
    Join Date
    Apr 2008
    Location
    Duncan, BC Canada
    Posts
    12
    Plugin Contributions
    0

    cart error Re: ALERT: PayPal Direct Payment Error (0 )

    I just received a very similar message on a transaction - funds show up in Pay Pal but the Sale in Zencart is no where to be found.

    The "Error Message" does not show an Error Code...

    Any ideas on what might cause this???

    Thanks,

    Allan
    TMscrap


    ALERT: PayPal Direct Payment Error ( )
    Dear store owner,
    An error occurred when attempting to initiate the payment-validation transaction. As a courtesy, only the error "number" was shown to your customer. The details of the error are shown below.

    Zen Cart message: -

    Transaction Response Details: Array
    (
    [AMT] => 55.08
    [CURRENCYCODE] => CAD
    [AVSCODE] => Y
    [CVV2MATCH] => M
    [TRANSACTIONID] => 90S18811B0657050M
    [TIMESTAMP] => 2008-11-15T18:26:27Z
    [CORRELATIONID] => f9728ffe28268
    [ACK] => Success
    [VERSION] => 2.3
    [BUILD] => 758866
    [CURL_ERRORS] =>
    )


    Transaction Submission: Array
    (
    [ACCT] => ***removed for security reasons***
    [AMT] => 55.08
    [CARDISSUE] =>
    [CITY] => Winnipeg
    [COUNTRYCODE] => CA
    [CREDITCARDTYPE] => Visa
    [CVV2] => ***removed for security reasons***
    [EMAIL] =>***removed for security reasons***
    [EXPDATE] => ***removed for security reasons***
    [FIRSTNAME] => ***removed for security reasons***
    [HANDLINGAMT] => 2.00
    [IPADDRESS] => ***removed for security reasons***
    [ITEMAMT] => 39.95
    [LASTNAME] => ***removed for security reasons***
    [NOTIFYURL] => https://www.1scrap.com/tmstore/ipn_main_handler.php
    [PAYMENTACTION] => Sale
    [PHONENUM] => ***removed for security reasons***
    [SHIPPINGAMT] => 13.13
    [SHIPTOCITY] => Winnipeg
    [SHIPTOCOUNTRYCODE] => CA
    [SHIPTONAME] => ***removed for security reasons***
    [SHIPTOSTATE] => MB
    [SHIPTOSTREET] => ***removed for security reasons***
    [SHIPTOZIP] => R2C 0J8
    [STATE] => MB
    [STREET] => ***removed for security reasons***
    [TAXAMT] => 0.00
    [ZIP] => ***removed for security reasons***
    [METHOD] => DoDirectPayment
    [CURRENCYCODE] => CAD
    )
    ######################################################################_
    Allan Curtis
    Treasured Memories Scrapbooking

  3. #3
    Join Date
    Jan 2007
    Posts
    41
    Plugin Contributions
    1

    Default Re: ALERT: PayPal Direct Payment Error (0 )

    Have been getting this problem for a while - and figured out what is happening but just dont know how to fix it. Dr We need you!

    I do get code 0

    and it also relates to double payments going into the paypal manager which we have to refund - this is an example:

    Customer processes payment
    it then looks like something times out
    Customer the presses complete payment again - however I have disabled the complete payment button as soon as its pressed (turns it into a "Please Wait...." button)

    This results in the following 2 transactions (1 for each button press) only the second transaction creates an order - no order is created for the first one.

    Code:
    2009-01-18 08:42:01
    -------------------
    (live transaction) --> https://payflowpro.verisign.com/transaction
    Request Headers: 
    Array
    (
        [0] => Content-Type: text/namevalue
        [1] => X-VPS-Timeout: 45
        [2] => X-VPS-VIT-Client-Type: PHP/cURL
        [3] => X-VPS-VIT-Integration-Product: PHP::Zen Cart - Payflow Pro
        [4] => X-VPS-VIT-Integration-Version: 1.3.8a
    )
    
    
    Request Parameters: {DoDirectPayment} 
    Array
    (
        [ACCT] => ************4046
        [AMT] => 5.99
        [BUTTONSOURCE] => ZenCart-DP_uk
        [CARDISSUE] => 
        [CITY] => ***********
        [COUNTRY] => GB
        [CURRENCY] => GBP
        [CVV2] => ***
        [EMAIL] => ***********
        [EXPDATE] => 1210
        [IPADDRESS] => ***********
        [ITEMAMT] => 5.99
        [L_AMT0] => 5.99
        [L_NAME0] => ***********
        [L_NUMBER0] => ***********
        [L_QTY0] => 1
        [L_TAXAMT0] => 0.00
        [NAME] => ***********
        [PHONENUM] => ***********
        [SHIPPINGAMT] => 0.00
        [STATE] => 
        [STREET] => ***********
        [TENDER] => C
        [TRXTYPE] => S
        [VERBOSITY] => MEDIUM
        [ZIP] => S73 0LL
        [REQUEST_ID] => 1232311318
        [USER] => 
        [PWD] => **********
        [PARTNER] => PayPalUK
        [VENDOR] => 
    )
    
    
    Response: 
    Array
    (
        [RESULT] => 0
        [PNREF] => ETHP3B14FC35
        [RESPMSG] => Approved
        [AUTHCODE] => 111111
        [AVSADDR] => Y
        [AVSZIP] => Y
        [CVV2MATCH] => Y
        [PPREF] => 3DF8557528987394B
        [CORRELATIONID] => 412c005f1f437
        [PROCAVS] => X
        [PROCCVV2] => M
        [IAVS] => N
        [REQUEST_ID] => 1232311318
        [CURL_ERRORS] => 
    )
    
    
    DoDirectPayment, Elapsed: 3549ms -- Succeeded
    Code:
    2009-01-18 08:44:55
    -------------------
    (live transaction) --> https://payflowpro.verisign.com/transaction
    Request Headers: 
    Array
    (
        [0] => Content-Type: text/namevalue
        [1] => X-VPS-Timeout: 45
        [2] => X-VPS-VIT-Client-Type: PHP/cURL
        [3] => X-VPS-VIT-Integration-Product: PHP::Zen Cart - Payflow Pro
        [4] => X-VPS-VIT-Integration-Version: 1.3.8a
    )
    
    
    Request Parameters: {DoDirectPayment} 
    Array
    (
        [ACCT] => ************4046
        [AMT] => 5.99
        [BUTTONSOURCE] => ZenCart-DP_uk
        [CARDISSUE] => 
        [CITY] => ***********
        [COUNTRY] => GB
        [CURRENCY] => GBP
        [CVV2] => ***
        [EMAIL] => ***********
        [EXPDATE] => 1210
        [IPADDRESS] => ***********
        [ITEMAMT] => 5.99
        [L_AMT0] => 5.99
        [L_NAME0] => ***********
        [L_NUMBER0] => ***********
        [L_QTY0] => 1
        [L_TAXAMT0] => 0.00
        [NAME] => ***********
        [PHONENUM] => ***********
        [SHIPPINGAMT] => 0.00
        [STATE] => 
        [STREET] => ***********
        [TENDER] => C
        [TRXTYPE] => S
        [VERBOSITY] => MEDIUM
        [ZIP] => S73 0LL
        [REQUEST_ID] => 1232311492
        [USER] => 
        [PWD] => **********
        [PARTNER] => PayPalUK
        [VENDOR] => 
    )
    
    
    Response: 
    Array
    (
        [RESULT] => 0
        [PNREF] => EUHP3AF01B95
        [RESPMSG] => Approved
        [AUTHCODE] => 111111
        [AVSADDR] => Y
        [AVSZIP] => Y
        [CVV2MATCH] => Y
        [PPREF] => 80D38985UW286640W
        [CORRELATIONID] => ce8714d22f2c1
        [PROCAVS] => X
        [PROCCVV2] => M
        [IAVS] => N
        [REQUEST_ID] => 1232311492
        [CURL_ERRORS] => 
    )
    
    
    DoDirectPayment, Elapsed: 2735ms -- Succeeded
    Is there any other information that may be needed

  4. #4
    Join Date
    Jan 2010
    Posts
    7
    Plugin Contributions
    0

    Default PayPal Website Payments Pro Errror 0

    Hi Everyone,

    I'm trying to intergrate paypal pro onto my site 1.3.8a

    Doing some test transactions, I'm being taken back to step two with a red warning at the top saying 0. However I can see my transactions are actually going through.

    Obviously need to sort this out as the site is live.. Panic!!

    Any help would be much appreciated.

    Shane

  5. #5
    Join Date
    Jan 2010
    Posts
    7
    Plugin Contributions
    0

    Default Re: PayPal Website Payments Pro Errror 0

    *** BUMP ***

    Does anybody have a solution??

    Somebody must be using payflow with ZenCart, surely

  6. #6
    Join Date
    Jan 2010
    Posts
    7
    Plugin Contributions
    0

    Default Re: ALERT: PayPal Direct Payment Error (0 )

    Hi, Did you find an answer to this?

    I have the same problem....

  7. #7
    Join Date
    Apr 2006
    Location
    London, UK
    Posts
    10,614
    Plugin Contributions
    25

    Default Re: PayPal Website Payments Pro Errror 0

    You probably won't want to hear this, but step one is to upgrade to Zen Cart version 1.3.9, which has an awful lot of Paypal-related updates to cope with both changes at Payal, and squeeze out some ZC-end bugs.

    The people with the expertise and knowledge to answer questions in this area will most likely have upgraded their / their clients' sites long ago so won't have current knowledge to share.
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  8. #8
    Join Date
    Jan 2010
    Posts
    7
    Plugin Contributions
    0

    Default Re: PayPal Website Payments Pro Errror 0

    HI kuroi,

    Yeah, I've just been reading up on that, and infact was just about to bite the bullet and start doing it;

    However I've just came across this method, and it seems to have fixed my problem.

    http://www.zen-cart.com/forum/showth...183#post593183

    So not sure weather to upgrade...?

    Thanks for you reply.

  9. #9
    Join Date
    Apr 2006
    Location
    London, UK
    Posts
    10,614
    Plugin Contributions
    25

    Default Re: PayPal Website Payments Pro Errror 0

    Upgrade. That fix is from two and a half years ago and worked then, with Paypal as it was at that time.

    A lot's changed since then, and as you've found, if you keep running old code, it's more likely to break and there'll be less or no support to help fix it.
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  10. #10
    Join Date
    Jan 2010
    Posts
    7
    Plugin Contributions
    0

    Default Re: PayPal Website Payments Pro Errror 0

    grrr, ok I will,

    Thanks for the advise

 

 

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