Local Sales Tax Mod - Support Thread

[LadyHLG]

I just realized something very important that I forgot to include in the install instructions for 2.3!
When upgrading from 2.2 to 2.3 you will have to "remove" the mod from the admin and then reinstall it.

Step 1
In the admin go to MODULES --> ORDER TOTAL and select Local Sales Taxes
Take note of the module sort order

Step 2
Click the 'REMOVE' button (far right)
Don't worry you wont loose any data!

Step 3
Click the 'INSTALL" button
Change the sort order from the default back to your previous setting.

I apologize to everyone for leaving this out and for the confusion it might have caused!!

LadyHLG

[j_boo]

Great, that's the way I had it before and I liked it. The only problem was that the tax rate, even though it was calculating the total correctly, the tax amount wasn't displaying in the cart. Any ideas on this before I start my redo? Or will the "uninstall/install' on the order total screen correct this?

Thanks!

[LadyHLG]

I would say get the mod installed correctly and your cities entered, then we can troubleshoot the issue of it not showing correctly.

LadyHLG

[j_boo]

I've compared all the files I have with the original 2.2 and the upgrade 2.3 and there's nothing missing. Any other suggestions as to why it's so wide on my screen?

[LadyHLG]

From the images you posted it looks like you are missing the language files or have them in the wrong place.

Check to make sure the following file exists:

admin\includes\languages\english\local_sales_taxes.php

[j_boo]

It's there.

[j_boo]

Hi, Pulling my hair out again.

I deleted all the work I did last night on the zones for the counties and re-entered all the city data. I took out all the tax rates for the counties and entered just a simple entry for each rate, all with a Priority of 1. That gave me tax on a $54. item of $95. I then played with the priorities and that didn't work so I removed ALL of the rates which removed the tax all together. ?? I'm just not getting this.

[LadyHLG]

Ok at this point I think it time to take a step back, take a breath, and start fresh.

Issue 1 -
The image you posted is much to small to actually see anything. But from the previous images its clear something is wrong with your Local Sales Tax Mod install.
Without that installed correctly who knows what other issues it would cause.

The only thing to do at this point is to remove the module completely and reinstall it.
So "uninstall" the module through the cart Admin and then physically delete ALL the local sales tax files.

After all the files are gone, I would go back into the cart admin and double check that things are working properly and that the mod does not show any more in the admin.

After its gone reinstall the mod.
Copy over all the files in the admin and includes folders inside the FullVersion 2.2 catalog folder.
Next, do the same with the Version 2.3 files.
Log into the cart admin and reinstall the mod in Modules-->Order Total.
Once its installed go to Locations/Taxes --> Local Sales Taxes and check to be sure the Mod is displaying correctly.
Attached image shows what it should look like.

LadyHLG

[j_boo]

OK I did what you said. Removed everything and installed 2.2 & then 2.3. The first page of the cities is fine but the second page is wider.
Now how do I get the tax to display correctly in my cart? How do I enter the rates on the Tax Rates page? If I enter all the tax rates they compound & I end up with a $95 tax

[LadyHLG]

Well at least it looks like your local sales tax mod is functioning correctly now.

Next issue.

You need to delete those zone taxes. You have 13 zone taxes all set up for CA. The local sales tax mod does not need these! It calculates the local tax on its own. The rest of what you see are the main cart tax calculations NOT the local sales taxes.

Your $95 sales tax is because of the zone taxes not the local sales tax mod.

Assuming the tax rates you have in the local tax mod include both the statewide sales tax for CA as well as the local tax rates you do not need ANY zone taxes for CA at all the local sales tax mod will take care of it.

An example of Local Sales Tax only would be:
Los Angeles - tax rate of 8.250%


In your particular situation, the only reason you would create a zone tax is if you want to apply the statewide sales tax (7.25%)
to all CA orders and then use the local sales tax mod to add whatever additional local sales tax is needed based on the city.

An example of using the zone tax with the local sales tax would be:
California Zone tax of 7.25%
Los Angeles tax rate of 1.00%
ie - zone tax + local tax = total sales tax
7.25% + 1.00% = 8.250%

I hope that makes sense because I'm not sure how else to explain this.

LadyHLG