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  1. #1
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    Default Linkpoint / Yourpay Error - SGS-020002: SSL Error Reading Data.

    Anyone have any experience troubleshooting this error from Linkpoint / Yourpay?

    SGS-020002: SSL Error Reading Data.

    It seems to be happening only for one customer of ours. It is for an order larger than any the cart has processed as of yet for 88 items.

    Yourpay support says that it may be an XML error and if we could capture the data to send to them to debug they'd try to do that. I'm not quite sure how to do that. How would I capture the XML data being passed to Yourpay? All we receive is the e-mail from Linkpoint / Yourpay showing the error message.

    Result:
    (
    [r_csp] =>
    [r_time] =>
    [r_ref] =>
    [r_error] => SGS-020002: SSL Error Reading Data.
    [r_ordernum] =>
    [r_message] =>
    [r_code] =>
    [r_tdate] =>
    [r_score] =>
    [r_authresponse] =>
    [r_approved] =>
    [r_avs] =>
    )

    Any help would be appreciated!

    Thank you,
    Darren

  2. #2
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    Default Re: Linkpoint / Yourpay Error - SGS-020002: SSL Error Reading Data.

    What version of Zen Cart?
    Did you try enabling the Debug-log-to-file option in the module's settings?
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: Linkpoint / Yourpay Error - SGS-020002: SSL Error Reading Data.

    Quote Originally Posted by DrByte View Post
    What version of Zen Cart?
    Did you try enabling the Debug-log-to-file option in the module's settings?
    We are using the latest version of Zen Cart, 1.3.8.

    I had it set originally just to e-mail the failures and have just changed it to e-mail and log. Will that give me different information? Or is what is needed to debug in the failure e-mails?

    Thank you,
    Darren

  4. #4
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    Default Re: Linkpoint / Yourpay Error - SGS-020002: SSL Error Reading Data.

    One additional note. I recreated the order myself and get the same error. One interesting thing (perhaps) in the log is:

    Credit Card Server Time: Not Connected

    Is it possible the order is just so large (88 items) that it's timing out before Yourpay can process it?

    Thanks,
    Darren

  5. #5
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    Default Re: Linkpoint / Yourpay Error - SGS-020002: SSL Error Reading Data.

    Quote Originally Posted by greatwhitebuffalo View Post
    Is it possible the order is just so large (88 items) that it's timing out before Yourpay can process it?
    I suppose. I don't recall the last time I put that many items in my cart to test Linkpoint/Yourpay.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
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    Default Re: Linkpoint / Yourpay Error - SGS-020002: SSL Error Reading Data.

    Quote Originally Posted by DrByte View Post
    I suppose. I don't recall the last time I put that many items in my cart to test Linkpoint/Yourpay.
    When I talked to support at YourPay they believed the error MIGHT be caused by something malformed in the XML. I've looked over it a few times and don't see anything in the items that would cause this. Is there an easy way to debug that? To find out if there's something in the code that YourPay's servers don't like? Is there even a list of these things somewhere?

    Thanks,
    Darren

  7. #7
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    Default Re: Linkpoint / Yourpay Error - SGS-020002: SSL Error Reading Data.

    Even I am getting the same error i have created a new payment module and when i hit the firstdata staging url i got same error.Please help me out.

  8. #8
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    Default Re: Linkpoint / Yourpay Error - SGS-020002: SSL Error Reading Data.

    YourPay/Linkpoint support is built-in to the current version of Zen Cart. You don't need to write your own module to use YourPay/Linkpoint API to process transactions.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9
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    Default Re: Linkpoint / Yourpay Error - SGS-020002: SSL Error Reading Data.

    I'm getting the same Unable to authorize payment: SGS-020002: SSL Error with a long order using Miva and First Date. Has anyone ever resolved this issue?

  10. #10
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    Default Re: Linkpoint / Yourpay Error - SGS-020002: SSL Error Reading Data.

    Quote Originally Posted by Chatt View Post
    I'm getting the same Unable to authorize payment: SGS-020002: SSL Error with a long order using Miva and First Date. Has anyone ever resolved this issue?
    "Miva"? If you're using Miva, you should be posting your inquiry on the Miva support site.
    This site deals with Zen Cart.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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