No template AT ALL!

[christophert]

Sorry to report, but this 500 error has not been resolved. Streamline say they cant sort it on their side, as it is a problem with zen-cart.

This is getting painful now...

[Website Rob]

Starting another thread will not help your situation. Within this thread it has been mentioned to reinstall. If you have done so can you see the default Template.

Yes - install was successful
No - provide details of the path used to install and if you did a manual install

Your current install is showing paths using "/zencart/zen-cart/" which is not right and should be corrected.

[yellow1912]

I continue to be unable to see any template on my site and in the 'preview' section I keep getting an 500 internal server error:

http://www.aqua-amore.streamlinenett...stylesheet.css

I contacted my hosting company who told me it is not a problem with the host, but a scripting problem with zen cart. Is this correct? How do i correct it?

Could anyone please point me in the right direction of how to upload successfully so I can actually see a template instead of the plain non-template zen-cart page?

For this type of error, you have to check the server log to know what exactly went wrong. Server error log usually can be access via CPanel.

[christophert]

you're right sorry. It has been unsuccessful. The only lead I have to go on is:

includes/templates/theme139/css/print_stylesheet.css failed because search permissions are missing on a component of the path.

The zencart/zen-cart thing is due to the fact I had to create a new folder (catlog) otherwise my physical path was never recognised.

Ouch

[Website Rob]

Rather than continue with the current problems, I suggest deleting all previous installs and you install again in a dir. called 'test'.

http://yoursite.com/test/

See if you can view the default Template. It will also make it easier to ask/answer questions.

[christophert]

Ha! The cheek of it! I was in a dilemma there Rob....

word of the day being WAS. I managed to find a solution to the problem by writing htaccess_OFF, it seemed to do the trick. I now have another problem however :-(

This problem being....: that my actual template online catalog does not open due to an 'Directory index forbidden by rule:' which means page does not load.....

help!

[schoolboy]

After 5 days it seems you're no closer to a reliable installation...

... and you remain doggedly loyal to Streamline.

Why?

If your time is worth £50 a day, you're down £250 already.

Streamline are notorious for not helping, and they have no idea about Zencart. Cut your losses, go with a proper host.

[christophert]

Problem is schoolboy that i wont get a refund from them for the package i bought, my domain names are registered through them, and the alternative ones are based in USA/are more expensive.

But you're right, im hitting a brick wall with streamline..

[DrByte]

You're running on a "trial" domain URL, and you can't get a refund?
...aqua-amore.streamlinenettrial.co.uk/...


And frankly, I don't think you really do have your problems licked. But, of course, you're discussing them in other threads all over the place, so it's hard to track it all very well. I think they're all still related to the same root problem: unconventional server restrictions

[Website Rob]

christophert, you have again started a new thread about the same problem. Please stop doing that. All your problems have the same source; either the Hoster or your install methods.

Earlier I had posted two questions, neither of which was answered. If you seek public help and people ask you specific questions designed to help solve the problem, best to provide a specific answer.

Although you stated, "I managed to find a solution to the problem by writing htaccess_OFF, it seemed to do the trick.", it doesn't tell us anything.

Without knowing if the default Classic Template works there is no sense going any further.