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  1. #1
    Join Date
    Jun 2006
    Posts
    777
    Plugin Contributions
    0

    Default Payment process failure

    My site is about 3 years old and Link Point gateway has worked fine. This morning a customer notifies me he cannot process order. I try a test order myself . First the “Step 3 of 3 Order Confirmation” screen just hangs for about 2-3 minutes, then it eventually bounces out back to the “Step 2 of 2 Payment Information” screen and it does NOT process the order and NO errors. I called Link Point and they said it was a shopping cart problem?? Help Please… I have set up a tets product if anyone wants to try a test. Itis for $1 and I will cancel order immediately. Just look under New Products you will see it is first product.

    www.cvtreasures.com

  2. #2
    Join Date
    Jun 2003
    Posts
    33,715
    Plugin Contributions
    0

    Default Re: Payment process failure

    Host make any changes?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR