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  1. #1
    Join Date
    Aug 2008
    Posts
    6
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    Default No longer seeing order information (products, model, tax, etc)

    Greetings.
    So I recently set up my ZenCart shopping cart and I am using a Paypal Business account for merchant processing.

    Couple weeks ago we ran test sales with real credit cards to make sure everything worked fine. When I click on these (previous) orders I am taken to a "receipt" type page that shows all the information-- 'sold to' 'ship to' 'invoice #' 'date ordered' 'payment method' and then a row where i have 'products' 'model' 'tax' 'price (ex)' 'Total (ex) 'Total (inc)'

    this last row is where I am having my problem. On my first initial test sales I have this data in the last row (products, model, tax etc). I still have this data and can see it now.
    But now I just received an order from a 'real' customer and I can no longer see this data. I can see the 'sold to' the 'ship to' 'invoice #' 'date' and 'payment method,' but can not see the last row: 'products' 'model' 'tax' price.' I can see the total price, however.
    So my issue is, I can not tell what he ordered. All I know is the total price he was charged.

    (We just ran another 'test' sale with a real credit card and we are still not getting this data- even though before we were getting this data, and I can click on these 'old' orders and see that data).

    Please help. I'm stuck and need to know what to send out for this customer. Thanks much!

  2. #2
    Join Date
    Aug 2008
    Posts
    6
    Plugin Contributions
    0

    Default Re: No longer seeing order information (products, model, tax, etc)

    okay had to do with something wrong in my paypal .
    never mind

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR